# Sunrun

> Our app allows Sunrun customers to monitor systems, pay bills, and get support.

Canonical page: [https://chrome-stats.com/d/com.sunrun.customerapp](https://chrome-stats.com/d/com.sunrun.customerapp)

## Overview

- **ID:** `com.sunrun.customerapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Sunrun, Inc
- **Category:** HOUSE\_AND\_HOME
- **Downloads:** 272,817
- **Rating:** 3.65 / 5 (1,401 ratings)
- **Version:** 3.1.0
- **Last updated:** 2026-07-28
- **First published:** 2023-05-16
- **Publisher country:** US
- **Size:** 117 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sunrun.customerapp)
- **Website:** [https://www.sunrun.com](https://www.sunrun.com/)
- **Privacy policy:** [http://www.sunrun.com/privacy-policy](http://www.sunrun.com/privacy-policy)

## Description

The Sunrun Chrome extension offers a newly designed and easy-to-use app specifically for Sunrun customers to monitor their solar systems efficiently. This centralized platform allows users to track energy production in real-time, manage billing with comprehensive reports, and set up automated payments for hassle-free account management.

Additionally, the app provides thorough support resources to help you with system setup and solar energy basics. It also offers contextualized insights that highlight the positive environmental impact of your solar energy usage, empowering you to make informed decisions and contribute toward a greener planet.

## Rankings

- #136,963 — Overall
- #46 — House and home (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CONTACTS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `com.sunrun.customerapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users appreciate the Sunrun app's ability to track solar and battery performance with a user-friendly interface and helpful visuals. However, many complain about missing critical features like net metering info, detailed panel data, and real-time updates. Poor customer support, app loading problems, and data loss after updates further frustrate users. While some find the app useful, others feel it lacks necessary functionality and reliability compared to the previous version.

### Pros

- Provides useful information about solar power production and battery usage for some users.
- User-friendly interface with visual and graphic displays that some find helpful.
- Enables tracking of energy consumption and production throughout various timeframes.
- Helps users monitor system performance and verify system operation.
- App supports payment of bills through the app for some users.

### Cons

- Lacks detailed data such as individual panel output and net metering status, making troubleshooting difficult.
- Delays or inconsistencies in displaying real-time or recent power generation data.
- Missing features like push notifications or alerts when the solar system goes down.
- Customer service and support through the app or chat is often unresponsive or ineffective.
- App has bugs such as loading issues, crashes, and loss of historical data after updates or replacements.

## Similar extensions and apps

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- [Sunlane](https://chrome-stats.com/d/com.kraftworksolar) — 569 users
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- [SUNBUY](https://chrome-stats.com/d/com.sunbuy.sun_buddy) — 99 users
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- [Surya Sai Solar](https://chrome-stats.com/d/com.suryasai.solar) — 198 users
- [SunPower One](https://chrome-stats.com/d/com.sunpowerone) — 5,800 users
- [YR SUNSQUARE](https://chrome-stats.com/d/com.scriptmatrix.yrsunsquarecustomer) — 4 users
- [SUN SERVICES](https://chrome-stats.com/d/com.sunservice) — 133 users
- [Delicate Solar Customer App](https://chrome-stats.com/d/com.scriptmatrix.solar_matrix_customer_app_delicate) — 234 users
- [Solaroo](https://chrome-stats.com/d/com.solaroo.solaroo) — 5,163 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sunrun.customerapp)