# Startel Secure Messaging Plus

> A secure way to send and receive HIPAA compliant image, audio and text messages.

Canonical page: [https://chrome-stats.com/d/com.startel.securemessagingplus](https://chrome-stats.com/d/com.startel.securemessagingplus)

## Overview

- **ID:** `com.startel.securemessagingplus`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Startel Corporation
- **Category:** COMMUNICATION
- **Downloads:** 10,581
- **Rating:** 2.27 / 5 (63 ratings)
- **Version:** 1.5.3
- **Last updated:** 2025-07-31
- **First published:** 2015-02-02
- **Publisher country:** US
- **Size:** 4.72 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.startel.securemessagingplus)
- **Website:** [http://www.startel.com](http://www.startel.com/)
- **Privacy policy:** [http://startel.com/privacy-policy](http://startel.com/privacy-policy)

## Description

"Startel Secure Messaging Plus" is a secure messaging application designed for healthcare professionals, providing HIPAA compliant text, audio, and image messaging. With features like message expiration, remote wipe capability, and device receipt notifications, users can ensure their sensitive information is protected. The app supports multiple devices with a single login, allowing for seamless communication while maintaining compliance with HIPAA and HITECH regulations.

## Rankings

- #552,178 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.startel.securemessagingplus.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report serious reliability issues: push notifications fail, messages are missed or delayed, and frequent logouts hinder use. Updates frequently degrade usability, with unreadable timestamps and unclickable phone numbers. Security features like HIPAA-compliant secure messaging with remote wipe are noted as positives, but overall improvements in stability, notifications, and support are needed.

### Pros

- HIPAA-secure messaging with remote data wipe
- Fast access to information while maintaining security
- In-app convenience features like one-tap reply, in-message calls, and mass deletion

### Cons

- Unreliable push notifications; messages are frequently not delivered or delayed
- Frequent logouts and login failures; users are randomly logged out and can't log back in
- Update-related usability regressions: new UI changes and related issues (e.g., unreadable timestamps, unclickable phone numbers)
- General reliability and performance issues: app often won't open, requires restarts, and messages lag during busy periods
- Poor customer support and slow or unsatisfactory assistance

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.startel.securemessagingplus)