# StarHub App

> Simplify life with StarHub: Everything you need, now in one app!

Canonical page: [https://chrome-stats.com/d/com.starhub.csselfhelp](https://chrome-stats.com/d/com.starhub.csselfhelp)

## Overview

- **ID:** `com.starhub.csselfhelp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** StarHub Ltd
- **Category:** PRODUCTIVITY
- **Downloads:** 2,377,578
- **Rating:** 3.62 / 5 (34,665 ratings)
- **Version:** 7.21.28
- **Last updated:** 2026-01-16
- **First published:** 2012-01-18
- **Publisher country:** SG
- **Size:** 191 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.starhub.csselfhelp)
- **Website:** [https://community.starhub.com/t5/Others/FAQ-My-StarHub-App/td-p/11308](https://community.starhub.com/t5/Others/FAQ-My-StarHub-App/td-p/11308)
- **Privacy policy:** [https://corporate.starhub.com/about-us/legal-notices-and-terms/personal-data-protection/starhub-data-protection-policy.html](https://corporate.starhub.com/about-us/legal-notices-and-terms/personal-data-protection/starhub-data-protection-policy.html)

## Description

The StarHub App streamlines your connectivity and entertainment needs into a single user-friendly platform. Easily shop for mobile, broadband, and entertainment services, activate and customize mobile plans, monitor data usage, and add roaming packs all within the app. Enjoy flexible entertainment options with TV+ passes and streaming add-ons. Manage your bills and top-up your StarHub wallet conveniently, while receiving real-time alerts on deals and important service updates.

Stay protected with additional offerings like a cyber security suite and worry-free device care subscriptions. The app ensures secure transactions with PCI-DSS compliance and is recognized as the World’s Most Sustainable Telco in 2025 by Corporate Knights. With data safety certification from IMDA and around-the-clock virtual assistant support, StarHub app offers a comprehensive, safe, and convenient way to manage all your StarHub services anytime, anywhere.

## Rankings

- #40,517 — Overall

## Permissions and access

### Permissions

- `android.hardware.camera.autofocus`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `com.starhub.csselfhelp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

The StarHub app is broadly criticized for reliability issues: users report payment failures, crashes, and connectivity problems; login/sign-in obstacles; inability to view essential info like data usage, balance, or plan prices; and reports of eSIM/network outages with poor support. A single positive note mentions Simba’s development efforts, but overall sentiment is strongly negative.

### Pros

- One reviewer praised the developer/team (Simba) for doing a fantastic job.

### Cons

- Frequent payment issues: unable to pay bills, top up or wallet shows problems; some reports of pending payments.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.starhub.csselfhelp)