# ConsulApp Contigo

> We guide Mexican migrants about their rights and consular services.

Canonical page: [https://chrome-stats.com/d/com.sre.consulapp](https://chrome-stats.com/d/com.sre.consulapp)

## Overview

- **ID:** `com.sre.consulapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** México - Secretaría de Relaciones Exteriores
- **Category:** COMMUNICATION
- **Downloads:** 142,132
- **Rating:** 2.94 / 5 (323 ratings)
- **Version:** 1.1.7.0
- **Last updated:** 2025-05-11
- **First published:** 2025-01-10
- **Publisher country:** MX
- **Size:** 12 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sre.consulapp)
- **Website:** [https://www.gob.mx/ciam](https://www.gob.mx/ciam)
- **Privacy policy:** [https://sre.gob.mx/aviso-de-privacidad-integral-para-el-registro-de-datos-personales-en-la-aplicacion-consul-app-contigo](https://sre.gob.mx/aviso-de-privacidad-integral-para-el-registro-de-datos-personales-en-la-aplicacion-consul-app-contigo)

## Description

ConsulApp Contigo is a comprehensive tool designed to assist Mexican migrants facing vulnerable situations. It provides quick and secure access to consular care offices and essential services. Users can easily find information on their legal rights and immigration procedures through this extension.

The app aims to bring Secretaría de Relaciones Exteriores (SRE) services closer to migrants, enhancing their protection against potential mass deportations and ensuring their integrity. It serves as an essential resource for Mexican migrants seeking guidance and support during challenging times.

## Rankings

- #188,390 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.CHECK_LICENSE`
- `com.sre.consulapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

User reviews indicate that while ConsulApp Contigo has a valuable purpose, it suffers from significant usability issues, primarily in account registration, password creation, and error messages blocking access. Many users struggle with unclear input requirements and app errors, leading to frustration. Some users highlight the app's usefulness once registered, though they acknowledge initial access difficulties due to high demand. Improvements like clearer instructions, bug fixes, and an English version are needed for better user experience.

### Pros

- The app's concept and intention are good and appreciated by users.
- Once registered successfully, the app is considered useful and helpful.
- The app is seen as important to have ready, even if users might not immediately need it.
- Some users acknowledge the high demand causing initial access difficulties but eventually could register.

### Cons

- Many users cannot complete account registration, especially at the password creation step, due to unclear password requirements or rejection without explanation.
- The app frequently shows error messages like 'too many attempts' or 'try again later,' even on first tries, blocking registration attempts.
- The app lacks clear, specific instructions for input fields, such as requirements for uppercase letters or exclusion of special characters, causing registration problems.
- No English language option, limiting usability for non-Spanish speakers.
- Input fields like phone number and residency area are problematic and restrict entry, causing inability to proceed in registration.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sre.consulapp)