Reviews of SportsMax
List of user reviews and ratings for SportsMax
Total ratings
3.49
(Rating count:
7,511)Review summary
SportsMax offers access to various sports through Digicel plans and includes engaging features like fantasy leagues. However, users frequently report significant issues including low streaming quality, app instability, premium content access problems despite paid subscriptions, and poor customer support. Additional frustrations stem from unreliable live event availability, misleading features like TV casting, inconsistent content access policies, and notification management failures. While some appreciate the free or bundled access, frequent technical and service-related problems overshadow the experience leading to widespread dissatisfaction.
Pros
- App provides access to various sports content including football, basketball, and cricket.
- Some users find the app generally works fine when connected to specific plans like Digicel postpaid or monthly subscriptions.
- The app includes features like fantasy leagues and game predictions which some users enjoy.
- It's a legal platform to watch major sport events like the Olympics, especially for Digicel customers.
- Free or bundled access with Digicel packages is appreciated by some users.
Cons
- Streaming quality is limited to low resolution (max 480p) and prone to buffering issues.
- Frequent app glitches such as freezing, crashing, frequent re-login requirements, and inability to transfer players in fantasy leagues.
- Premium content access problems despite subscription payments, including locked channels and premium features not being unlocked.
- Lack of consistent and reliable customer support; user queries and refund requests often go unanswered.
- Issues with app updates prompting endless update loops and login errors.
- Discrepancies between advertised features and actual functionality, e.g., inability to cast to TV despite ads claiming otherwise.
- Inconsistent availability of live events; many live games are missing or replaced with old matches.
- Confusing or fluctuating access policies, such as content being free one week and premium the next, causing frustration.
- Excessive unwanted notifications even when turned off by users.
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User reviews
Recent rating average:
1.50
All time rating average:
3.49
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-04 |  | | The app works well with a monthly Digicel plan. However, despite what is said in the Sportsmax ads, you cannot cast to your TV. TV casting seems to have been blocked by Sportsmax. For this reason I cannot give more than 3 stars. |
| 2024-12-15 |  | | I just subscribed to a one day plan today 15/12/24 to see cricket and up to now I am not getting access to any of the channels. The app seems to not even be working properly. The one day plan costs $0.99 US, yet $229TT was deducted from my account. This is robbery and I can not even get access to channels. What is going on Sportsmax? FIX THE PROBLEM NOW OR I WANT MY MONEY RETURNED!!!! |
| 2024-10-14 |  | | I purchased the monthly subscription of SportsMax on the 7th of September 2024 to watch the CPL tournament Live. However I did select cancel automatic renewal, today I checked my purchases and I saw SportsMax on the list and I am furious I didn't even get a notification saying that it automatically renewed 😡! |
| 2024-09-21 |  | | It's a good app but the part where we predict the games and play fantasy premier league it doesn't work if I try to transfer someone out it's telling me an error occured and then it resets like it's so fustrating |
| 2024-09-19 |  | | People are spending too much money for the content you put out. As a yearly viewer / customer recently, I have been experiencing the lack of intelligence you guys seem to have. For example, it is Champions League season and not one good game came across. Why are old football games showing when they are live games to be shown |
| 2024-08-27 |  | | Been an avid user of this app since 2019 and have had nothing but great experiences. Since Olympics however the app has not been working. I have cleared data and reinstall but nothing. Have to get my sport content elsewhere. Sad sad day. |
| 2024-08-05 |  | | App won't show anything, says I need a premium account to watch the Olympics when people next to me can watch for free. I'm a Digicel customer btw. Very disappointed. And no help option. |
| 2024-07-26 |  | | Max resolution of 480p is ridiculous. Especially since this is the only legal way to watch the Olympics. No indication if premium subscribers get better quality streaming |
| 2024-05-13 |  | | The service of the app is atrocious. This week local games are free to watch then the following week it's premium.Then why have it free for viewing the week before. I really don't waste time paying for premium because 8/10 times u still won't be able to watch the coverage. |
| 2024-03-05 |  | | Bought a monthly subscription but the premium content was not unlocked. Really displeased about this. I want a refund Update: emailed them, and waited two days for a response. Didn't get any. I went ahead and requested a refund via Google Play. For anyone else going through this mess, just google "Google Play Refund request" |
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