# Minun Telia

> Telia Connect to and manage their own services.

Canonical page: [https://chrome-stats.com/d/com.sonera.selfservice](https://chrome-stats.com/d/com.sonera.selfservice)

## Overview

- **ID:** `com.sonera.selfservice`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Telia Finland Oyj
- **Category:** TOOLS
- **Downloads:** 1,162,996
- **Rating:** 3.41 / 5 (24,606 ratings)
- **Version:** 9.5.11
- **Last updated:** 2026-08-13
- **First published:** 2018-06-25
- **Publisher country:** FI
- **Size:** 44 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sonera.selfservice)
- **Website:** [http://www.telia.fi/](http://www.telia.fi/)
- **Privacy policy:** [https://www.telia.fi/tietosuoja-ja-tietoturva/tietosuojalausunto](https://www.telia.fi/tietosuoja-ja-tietoturva/tietosuojalausunto)

## Description

Minun Telia is a versatile Chrome extension that allows users to seamlessly connect to their Telia accounts and manage their services effortlessly. Whether you want to track your account balance, edit existing services, or pay your bills, this extension provides easy access anytime, as long as your handset has power.

With secure login options including mobile certificate, Telia username, or phone number, Minun Telia offers convenient and reliable service management on the go. It's the perfect tool for Telia customers seeking a user-friendly way to handle their telecommunication needs directly from their browser.

## Rankings

- #62,585 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.sonera.selfservice.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users repeatedly report login/authentication failures, frequent payment errors and app crashes, plus missing features compared with prior versions or the website. A smaller group finds the app convenient or usable sometimes and notes notifications still arrive, but overall reviews highlight instability, poor UX, and unreliable bill-payment and account-management functions.

### Pros

- Can be convenient for paying invoices when it works (several users mention the app’s intended ease for bill payments)
- Some users report the app works or is usable at times (comments like “works 50/50”, “toimii suhteellisen hyvin”)
- Account-related notifications still arrive for some users even when the app has login problems

### Cons

- Frequent login and authentication problems (forced logouts, impossible logins, chatbot login flow, broken “confirm” button after updates)
- Bill-payment failures and bank-authentication errors — payments often fail or must be retried
- App crashes, shows generic errors (“error, try again later”) and is unstable
- Missing or reduced functionality compared with previous/website options (cannot top up or manage prepaid/subscriptions in-app, pushes users to browser)
- Poor user experience: slow, buggy, less feature-rich than the website, and intrusive/forced bank ID for basic tasks

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sonera.selfservice)