# MSP Manager

> Easily manage your MSP Manager tickets, appointments and customers.

Canonical page: [https://chrome-stats.com/d/com.solarwindsmsp.mspmanager](https://chrome-stats.com/d/com.solarwindsmsp.mspmanager)

## Overview

- **ID:** `com.solarwindsmsp.mspmanager`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** N-able Technologies Ltd
- **Category:** BUSINESS
- **Downloads:** 10,952
- **Rating:** 2.54 / 5 (141 ratings)
- **Version:** 5.0.0.5
- **Last updated:** 2026-09-09
- **First published:** 2017-05-24
- **Publisher country:** GB
- **Size:** 72 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.solarwindsmsp.mspmanager)
- **Website:** [https://www.n-able.com](https://www.n-able.com/)
- **Privacy policy:** [https://www.n-able.com/legal/privacy](https://www.n-able.com/legal/privacy)

## Description

**MSP Manager Mobile** is your go-to Chrome extension for effortlessly managing your MSP Manager tickets, appointments, and customers on the go. Designed to eliminate paperwork and streamline your field operations, this app offers remote ticket closing, seamless time tracking across multiple tickets, timely notifications, and quick sign-in via PIN or fingerprint. 

Enjoy efficient time management with GPS mapping for site visits and instant access to all customer information. Simply log in with your MSP Manager account to start saving time and boosting productivity. MSP Manager is a secure, cloud-based service platform tailored to optimize your IT service business, helping you delight customers and grow your business effortlessly.

## Rankings

- #545,441 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.solarwindsmsp.mspmanager.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

### Pros

- The app has improved in functionality and usability over time.
- Has a nice interface in some areas.
- Functionality for mobile ticketing is praised, allowing engineers to monitor queues from anywhere.

### Cons

- Constant crashing on startup and during use.
- Inconsistent login issues, requiring frequent re-authentication.
- Incorrect time zone settings leading to scheduling problems.
- Limited ability to add or edit tickets and time entries.
- Buggy functionality after updates, impacting overall usability.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.solarwindsmsp.mspmanager)