# Socket Mobile Companion

> Get the most out of your Socket Mobile reader (sold separately)

Canonical page: [https://chrome-stats.com/d/com.socketmobile.companion](https://chrome-stats.com/d/com.socketmobile.companion)

## Overview

- **ID:** `com.socketmobile.companion`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Socket Mobile Limited
- **Category:** PRODUCTIVITY
- **Downloads:** 54,281
- **Rating:** 2.37 / 5 (126 ratings)
- **Version:** 4.1.0
- **Last updated:** 2026-09-08
- **First published:** 2018-01-23
- **Publisher country:** IE
- **Size:** 33 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.socketmobile.companion)
- **Website:** [https://www.socketmobile.com](https://www.socketmobile.com/)
- **Privacy policy:** [https://www.socketmobile.com/privacy-policy](https://www.socketmobile.com/privacy-policy)

## Description

The Socket Mobile Companion Chrome extension maximizes the functionality of your Socket Mobile barcode reader (sold separately). It optimizes performance by placing your reader in the appropriate mode: 'app mode' for faster, more accurate scanning in supported applications and 'basic keyboard' mode for broader compatibility. The extension also offers direct access to customer support, troubleshooting guides, and solutions for common issues, ensuring seamless operation.

Additionally, the SocketCare protection feature safeguards your device and productivity by minimizing downtime through faster repairs and replacements. As a certified iOS accessory manufacturer, Socket Mobile prioritizes quality products and excellent customer service for the data capture industry. Visit [socketmobile.com](https://www.socketmobile.com) to learn more about their products and SDK offerings.

## Rankings

- #288,759 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.INTERNET`
- `android.permission.LOCAL_MAC_ADDRESS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.WAKE_LOCK`
- `com.android.vending.BILLING`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.socketmobile.companion.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report significant connectivity issues with the Socket Mobile Companion app, including frequent scanner disconnections, pairing difficulties, and app crashes. The app runs persistently in the background, requiring manual force stops, leading to battery drain and annoyance. Troubleshooting options are limited and often ineffective. Users experience interference with related apps, especially after updates. While it enables scanner use when functional, overall the app causes frustration and wasted time.

### Pros

- Allows connection to Socket Mobile scanners when it works.
- Supports integration with other apps like Building Reports and ScanSeries.
- Provides troubleshooting instructions within the app, though limited.

### Cons

- Frequently fails to connect or maintain connection with scanners.
- Requires manual force stop to close the app; runs constantly in background causing battery drain and persistent notifications.
- App crashes or interferes with other applications, especially after updates.
- Troubleshooting is ineffective due to dependency on Bluetooth address which may be unavailable.
- Difficult and time-consuming pairing process; scanner often unpairs itself requiring repeated reinstallations and device resets.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.socketmobile.companion)