Reviews of SNB Mobile
List of user reviews and ratings for SNB Mobile
Total ratings
4.65
(Rating count:
244,614)Review summary
Pros
- Easy to use interface
- Convenient for national and international money transfers
- Fast app with all services at the tip of a button
- Good customer service and support
Cons
- Unwanted music or sound playing on app startup
- High fees and low daily transfer limits
- Frequent bugs and functionality issues
- Inability to access certain features like international transfers
Most mentioned
- Need to disable intro sound/music when opening the app
- High fees for transactions
- Issues with customer service and support responsiveness
- Login problems and inability to use the app from outside Saudi Arabia
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.10
All time rating average:
4.65
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-28 |  | | The fees are big and the daily limit for transfer is so low. I've been with the bank for more than 1 year and they still haven't changed my daily limit. |
| 2025-01-15 |  | | I tried to call and ask for an assistance on my issue about mobile recharging but the customer did not explain it very well, i tried to explain to her what is my situation but she keep on telling me to go to something i did not understand. I tried to open the application and ask but she did not explain it step by step and keep on telling me to go to something that i did not understand and i think she is in a hurry. So disappointing 😔😔 I hope your customer service will prioritize helping people |
| 2025-01-10 |  | | Please let me know how to remove the music played while opening the app, it's really irritating. |
| 2025-01-06 |  | | Very easy to use Al Ahli SNB Mobile banking application, well done. All government services and telecommunication can be paid via SNB Mobile App. |
| 2025-01-04 |  | | The app works will but let us think about the last updat. Do you think it is good to let people around know I am using the app by music during initialization?? I don't like at all. In some cases it is insecure. |
| 2024-12-30 |  | | service is good, network is also very commendable but too many charges |
| 2024-12-29 |  | | When i want to login to my bank im doing so to get something done quickly. What I'm not keen on doing, at all, is announce to the whole world that I'm logging into my bank account. Give me an option to skip AND mute the intro that you've added in the latest update. It's poor user experience |
| 2024-12-29 |  | | The music playing from the app is disruptive and makes it obvious to those around me that I am accessing the bank app, which I find concerning for my privacy. |
| 2024-12-28 |  | | Worst Banking App! It's been almost 1 and half month and I am Unable to login from outside of Saudi Arabia 🇸🇦! App shows Same error "we are working hard to improve... blah blah blah!" on every login! |
| 2024-12-25 |  | | The sound effect every time you open the app is very annoying and unprofessional. |
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