# Smart Agent Customer Care

> To test the quality of the mobile network

Canonical page: [https://chrome-stats.com/d/com.smarts.smartagentcusfw](https://chrome-stats.com/d/com.smarts.smartagentcusfw)

## Overview

- **ID:** `com.smarts.smartagentcusfw`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Fastweb SpA
- **Category:** TOOLS
- **Downloads:** 254
- **Last updated:** 2026-03-11
- **First published:** 2026-03-11
- **Publisher country:** IT
- **Data as of:** 2026-09-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.smarts.smartagentcusfw)
- **Privacy policy:** [https://www.appsmartagent.com/privacypolicycustomercare](https://www.appsmartagent.com/privacypolicycustomercare)

## Description

Smart Agent Customer Care is a technical solution that allows you to investigate performance issues encountered and reported by customers. An operator will guide the customer through tests under the same conditions that caused the issues, thus collecting and transmitting useful technical indicators in real time for the investigation.

## Rankings

- #1,628,326 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.smarts.smartagentcusfw)