# SmarTone CARE

> Enjoy Offers and Manage it ALL

Canonical page: [https://chrome-stats.com/d/com.smartone.smartonecare](https://chrome-stats.com/d/com.smartone.smartonecare)

## Overview

- **ID:** `com.smartone.smartonecare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SmarTone
- **Category:** LIFESTYLE
- **Downloads:** 664,918
- **Rating:** 2.22 / 5 (2,788 ratings)
- **Version:** 3.1.12
- **Last updated:** 2026-08-10
- **First published:** 2014-08-28
- **Publisher country:** HK
- **Size:** 48 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.smartone.smartonecare)
- **Website:** [http://www.smartone.com](http://www.smartone.com/)
- **Privacy policy:** [https://www.smartone.com/other/english/PrivacyPolicy.html](https://www.smartone.com/other/english/PrivacyPolicy.html)

## Description

The SmarTone CARE App offers users a seamless way to enjoy exclusive offers and manage their SmarTone services effortlessly. With 24/7 availability, it provides personalized reminders, customizable homepage widgets, and an all-in-one account overview to track bills, data usage, and plan details. SmarTone Plus members gain access to special privileges and can easily redeem Point Dollars in stores.

Additional features include remote queueing, free powerbank rentals, data transfer bookings, easy data top-ups, contract upgrades, and instant customer support. This upgraded app ensures a smart, convenient lifestyle for all SmarTone customers, making it simple to stay connected and informed.

## Rankings

- #85,883 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_CONTACTS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.smartone.smartonecare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users frequently report login problems due to expiring OTPs, persistent login failures, and slow/unreliable performance. The in-app store and top-up features are often buggy or unusable. Despite these issues, the app can show account information and usage data and offers/discounts, and it helps reduce the need to visit a store—though overall usability is hampered by authentication, stability, and store-related problems.

### Pros

- Easy to use and convenient for basic tasks
- Good for viewing account information and usage data
- In-app offers and discounts are visible
- Helps users avoid visiting a physical store

### Cons

- OTP/verification codes expire too quickly leading to login failures
- Persistent login issues across devices; cannot login
- App performance is laggy and unstable with long load times and crashes on some devices
- In-app store/top-up features are buggy or non-functional, hindering purchases
- Frequent forced updates disrupt usage

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.smartone.smartonecare)