# MySLT

> MySLT Self-care app for managing your account and offerings anywhere anytime.

Canonical page: [https://chrome-stats.com/d/com.slt.selfcare](https://chrome-stats.com/d/com.slt.selfcare)

## Overview

- **ID:** `com.slt.selfcare`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Sri Lanka Telecom PLC
- **Category:** TOOLS
- **Downloads:** 1,353,194
- **Rating:** 2.89 / 5 (6,990 ratings)
- **Version:** 2.2.2
- **Last updated:** 2026-06-29
- **First published:** 2020-05-19
- **Publisher country:** LK
- **Size:** 30 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.slt.selfcare)
- **Website:** [https://www.slt.lk](https://www.slt.lk/)
- **Privacy policy:** [https://www.slt.lk/en/privacy-policy](https://www.slt.lk/en/privacy-policy)

## Description

The MySLT self-care app empowers users to seamlessly manage their SLT accounts from anywhere at any time. Key features include easy registration, real-time data usage tracking, detailed daily and protocol-wise data reports, and access to package quota details. Users can view current bill summaries, register for e-bills to receive bills online, and perform bill payments via debit or credit card securely within the app.

Additionally, the app allows activation of new data bundles, upgrading packages, and requesting additional services effortlessly. A comprehensive FAQ section provides quick answers to common queries related to SLT services. The app also supports reporting faults or connection issues and enables users to track the status of their reports. Managing up to four connections under a single SLT account simplifies account oversight and service management, making MySLT an essential tool for SLT customers seeking control and convenience.

## Rankings

- #57,250 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.slt.selfcare.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Most reviews are negative due to reliability and usability issues. The top problems are payment/top-up failures, app crashes and slow loading with service outages, and broken support/ticket systems. Other frequent complaints include inability to edit account details and accidental package upgrades without confirmation. A minority of reviewers express occasional positive experiences, but overall sentiment is dominated by significant bugs and feature gaps that hinder day-to-day use.

### Pros

- Some users report the app is very good or Excellent.
- A few reviews express positive sentiment like 'so far good' and 'wow'.
- Occasional positive comments about the plan working for some users.

### Cons

- Bill payment/top-up failures; no working payments and no card payment option.
- Frequent crashes and loading issues; 'Service Temporarily Unavailable'.
- Support tickets can't be logged or resolved; poor customer support.
- Cannot edit user details; basic CRUD operations are broken.
- Package upgrades can happen accidentally with no clear confirmation and no easy downgrade.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.slt.selfcare)