# SLIC

> Customer Mobile Application

Canonical page: [https://chrome-stats.com/d/com.slic.customer](https://chrome-stats.com/d/com.slic.customer)

## Overview

- **ID:** `com.slic.customer`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Sri Lanka Insurance Corporation
- **Category:** BUSINESS
- **Downloads:** 99,422
- **Rating:** 2.60 / 5 (462 ratings)
- **Version:** 2.9.2
- **Last updated:** 2025-06-19
- **First published:** 2019-07-30
- **Publisher country:** LK
- **Size:** 68 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.slic.customer)
- **Website:** [https://www.srilankainsurance.net/](https://www.srilankainsurance.net/)
- **Privacy policy:** [https://www.srilankainsurance.net/PrivacyPolicy\_SLIC.aspx](https://www.srilankainsurance.net/PrivacyPolicy_SLIC.aspx)

## Description

SLIC is a mobile application designed for Sri Lanka Insurance customers to effortlessly manage their Life and General Insurance policies. With the app, users can make premium payments, track claims, view insurance covers, and review payment history. It also provides notifications about discount schemes, corporate news, and value-added services such as emergency service providers.

The app helps policyholders find nearby SLIC branches and approved garage locations, ensuring quick assistance when needed. Tailored for existing and potential customers of Sri Lanka Insurance, the SLIC app streamlines insurance management right at your fingertips. Currently, the app is optimized for use on iPhone devices.

## Rankings

- #222,384 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_LOCATION_EXTRA_COMMANDS`
- `android.permission.ACCESS_MOCK_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.slic.customer.permission.C2D_MESSAGE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users commonly experience significant issues with registration, login, and payment processing in the SLIC app. Multiple reviews report errors preventing account creation, password problems without reset options, and failed payments that lead to late fees. While the app has a good design and provides some useful insurance information, operational failures and lack of adequate support frustrate users. However, the support team is responsive when contacted directly, and improvements were appreciated by some users during restricted movement periods.

### Pros

- App includes insurance product information such as motor insurance and claim status.
- Design is visually appealing with good look and feel.
- Technical support team is responsive and helpful when contacted.
- App was helpful during restrictive periods such as curfews.

### Cons

- Major issues with registration and account creation, including errors like 'already registered' but unable to login.
- Frequent login problems with incorrect password errors and no way to reset username.
- Payment process often fails or hangs after submitting details, causing late fees and user frustration.
- Many functionalities fail such as adding policies, viewing them or payment acknowledgments not updating in the app.
- Poor customer support and communication options within the app; only general company contact details are available.

## Similar extensions and apps

- [SLIC Digital](https://chrome-stats.com/d/com.ozoneddigital.state_life) — 116,220 users, 3.50 / 5
- [SLIC EZclaim](https://chrome-stats.com/d/com.anonymous.SLICSHEApplication) — 5 users
- [Samsung Life Touch](https://chrome-stats.com/d/th.co.samsunglife.touch) — 76,100 users
- [SLIC BIZ](https://chrome-stats.com/d/com.slicgenerallimited.slicbiz) — 1,879 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.slic.customer)