# My Singtel

> The convenience of managing your Singtel account at your fingertips.

Canonical page: [https://chrome-stats.com/d/com.singtel.mysingtel](https://chrome-stats.com/d/com.singtel.mysingtel)

## Overview

- **ID:** `com.singtel.mysingtel`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Singtel Idea Factory Pte Ltd
- **Category:** TOOLS
- **Downloads:** 8,786,139
- **Rating:** 2.70 / 5 (31,300 ratings)
- **Version:** 10.24.0
- **Last updated:** 2026-08-28
- **First published:** 2010-09-29
- **Publisher country:** SG
- **Size:** 79 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.singtel.mysingtel)
- **Website:** [https://www.singtel.com/personal/support](https://www.singtel.com/personal/support)
- **Privacy policy:** [https://www.singtel.com/data-protection](https://www.singtel.com/data-protection)

## Description

My Singtel is a comprehensive Chrome extension that allows users to effortlessly manage their Singtel account at their fingertips. With this app, you can monitor your mobile data, talktime, SMS usage, and keep track of your roaming data anytime, anywhere. It provides secure bill payments, lets you view and download bills from the past six months, and offers a seamless shopping experience for the latest products, roaming plans, and various add-ons. The app also features Singtel Rewards for free treats and exclusive deals each month. Users can chat in-app for support, receive updates via inbox notifications, find nearby Singtel shops, book appointments, request callbacks, and enjoy perks through mobile line nominations such as Singtel Circle.

## Rankings

- #15,705 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.webkit.resource.AUDIO_CAPTURE`
- `android.webkit.resource.VIDEO_CAPTURE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.singtel.mysingtel.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.singtel.mysingtel.com.liveperson.permission.COBROWSE_ACTIONS`
- `com.singtel.mysingtel.com.liveperson.permission.HYBRID_SDK_ACTIONS`
- `com.singtel.mysingtel.com.liveperson.permission.WELCOME_MESSAGE_ACTIONS`
- `com.singtel.mysingtel.permission.PUSHIO_MESSAGE`
- `com.singtel.mysingtel.permission.RSYS_SHOW_IAM`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Overall, reviews cite reliability and usability problems with the My Singtel Android app. The most common issues are login/OTP failures, bugs and lag when accessing bills, and billing or subscription problems including unexpected charges and hard-to-unsubscribe add-ons. Support is often slow or unhelpful. A few users still call the app user-friendly or praise staff, but the majority highlight significant functional drawbacks.

### Pros

- User-friendly interface
- Professional customer service staff
- Some reviewers described the app as 'good'

### Cons

- Frequent login/authentication problems (OTP not received, password reset failures, repeated login prompts)
- Buggy performance with lag, errors when viewing bills, and inability to access past bills
- Billing/subscription issues (unexpected charges, renewals charged after cancellation, add-ons hard to unsubscribe)
- Poor customer support (unhelpful chat, no chat history, slow follow-up)
- App flow/workflow gaps (appointment management redirects to a website requiring login/SMS OTP with little information)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.singtel.mysingtel)