# Singtel Prepaid hi!App

> Manage your Singtel Prepaid account on the go with hi!App!

Canonical page: [https://chrome-stats.com/d/com.singtel.hiaccount](https://chrome-stats.com/d/com.singtel.hiaccount)

## Overview

- **ID:** `com.singtel.hiaccount`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Singtel Idea Factory Pte Ltd
- **Category:** TOOLS
- **Downloads:** 3,784,367
- **Rating:** 3.83 / 5 (50,678 ratings)
- **Version:** 5.1.16
- **Last updated:** 2026-07-07
- **First published:** 2015-08-30
- **Publisher country:** SG
- **Size:** 108 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.singtel.hiaccount)
- **Website:** [http://www.singtel.com/hi](http://www.singtel.com/hi)
- **Privacy policy:** [https://www.singtel.com/data-protection](https://www.singtel.com/data-protection)

## Description

Singtel Prepaid hi!App is your comprehensive mobile companion designed to manage all your prepaid needs effortlessly. This zero-data-charge app allows you to register and activate your SIM or eSIM seamlessly, monitor your balance, usage, and validity, and conveniently top up or purchase Ultimate, Data, IDD, or Roaming Plans. You can also activate roaming plans, enroll in auto top-up monthly plans, and receive exclusive hi!Surprise offers right in your inbox.

The app supports multiple languages including English, Mandarin, Bahasa Indonesia, Burmese, Tamil, and Bengali, making it accessible to a diverse user base. With user-friendly features and timely rewards, Singtel Prepaid hi!App ensures you stay connected and in control of your Singtel Prepaid account anytime, anywhere.

## Rankings

- #29,554 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BIND_EUICC_SERVICE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_DEVICE_CONFIG`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PRIVILEGED_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.singtel.hiaccount.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.singtel.hiaccount.lpa.permission.BROADCAST`
- `com.singtel.hiaccount.permission.C2D_MESSAGE`
- `com.singtel.hiaccount.permission.PUSHIO_MESSAGE`
- `com.singtel.hiaccount.permission.RSYS_SHOW_IAM`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Many reviews express disappointment with Singtel Prepaid hi!App: widespread network issues, slow speeds, and unstable 5G; app reliability problems with logins and eSIMs; roaming data problems including drains and misleading roaming data promotions. A few positives note a user-friendly interface and some data-tracking features, with occasional stability after SIM upgrades. Overall sentiment is negative with top pain points being network reliability, app functionality, and roaming/eSIM issues.

### Pros

- Easy-to-understand app UI
- Useful data usage tracking (remaining GB and roaming data)
- Some users report improved 5G stability after upgrading to the new SIM

### Cons

- Frequent network outages and very slow speeds (4G/5G)
- Unreliable 5G connectivity with frequent disconnections
- App reliability issues: login failures, crashes, and trouble registering eSIM
- Roaming data problems: data drains, roaming data showing 0, and false advertising for tourist SIMs
- Difficult eSIM management and restrictive transfer rules (e.g., 30-day rule)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.singtel.hiaccount)