# SimplePractice Client Portal

> The Client Portal app empowers you to manage care from one secure place

Canonical page: [https://chrome-stats.com/d/com.simplepractice.clients](https://chrome-stats.com/d/com.simplepractice.clients)

## Overview

- **ID:** `com.simplepractice.clients`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SimplePractice
- **Category:** MEDICAL
- **Downloads:** 1,549,465
- **Rating:** 4.06 / 5 (1,318 ratings)
- **Version:** 1.8.4
- **Last updated:** 2026-07-13
- **First published:** 2023-10-26
- **Publisher country:** US
- **Size:** 60 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.simplepractice.clients)
- **Website:** [https://support.simplepracticeclient.com/hc/en-us](https://support.simplepracticeclient.com/hc/en-us)
- **Privacy policy:** [https://www.simplepractice.com/c/privacy](https://www.simplepractice.com/c/privacy)

## Description

The SimplePractice Client Portal Android app offers a secure, convenient way for clients to manage their behavioral health, counseling, speech pathology, occupational therapy, physical therapy, and other wellness services. Users can enjoy passwordless login via passcode or biometrics, receive personalized push notifications, securely message practitioners, view and request appointments, complete digital paperwork, handle payments including HSA and FSA cards, and attend telehealth sessions directly through the app.

Additionally, the app supports profile switching to manage care for multiple individuals, keeping personal information private yet easily accessible. Access requires an invitation from a practitioner using SimplePractice. For those seeking therapy services with SimplePractice providers, www.meetmonarch.com offers a pathway to find local behavioral health therapists. This app centralizes care management, enhancing communication and convenience for clients on the go.

## Rankings

- #52,962 — Overall
- #5 — Medical (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.simplepractice.clients.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the app's simplicity for scheduling appointments and making payments. However, many report persistent issues such as messaging problems particularly after Android 15 updates, frequent crashes and errors blocking app access, UI glitches obscuring controls, frequent forced logins, and lack of responsive developer support. These bugs and usability challenges significantly impact the app experience, especially communication with therapists and session participation.

### Pros

- Easy to use for payments and adding appointments to calendar.
- Allows scheduling appointments without calling the office.
- Includes features for messaging between client and therapist.
- Video quality during sessions is good when the app functions properly.

### Cons

- Messaging feature issues especially after Android 15 update - keyboard hides typing field making messaging difficult or impossible.
- Frequent app errors and crashes preventing access to appointments and sessions.
- UI problems with buttons and message boxes being obscured by phone panels or keyboard.
- Forced frequent logins and insecure two-factor authentication, with the app not remembering login information.
- Poor developer support and unresponsive or incorrect developer contact information.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.simplepractice.clients)