# Doctolib Connect (Siilo)

> Secure healthcare messaging.

Canonical page: [https://chrome-stats.com/d/com.siilo.android](https://chrome-stats.com/d/com.siilo.android)

## Overview

- **ID:** `com.siilo.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Doctolib
- **Category:** MEDICAL
- **Downloads:** 538,894
- **Rating:** 3.83 / 5 (1,035 ratings)
- **Last updated:** 2026-08-26
- **First published:** 2016-04-11
- **Publisher country:** FR
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.siilo.android)
- **Website:** [http://www.siilo.com](http://www.siilo.com/)
- **Privacy policy:** [http://www.siilo.com/privacy-policy](http://www.siilo.com/privacy-policy)

## Description

Doctolib Connect (formerly Siilo) is a secure medical messaging extension that helps healthcare professionals collaborate on complex cases while keeping patient data safe. Built for compliance (GDPR, ISO-27001, NHS), it provides end-to-end encryption, PIN protection, a secure media library with photo editing and blur tools, and separate personal/professional storage to protect privacy and support treatment accuracy.

Join a network of over a quarter-million verified users across Europe to find colleagues via a medical directory, create groups, discuss anonymised cases, and start secure voice or video calls. Designed for hospitals, departments, and regional networks, Connect streamlines clinical communication, knowledge sharing, and incident management while meeting organisational security standards and improving patient care.

## Rankings

- #95,876 — Overall

## Review summary

Doctolib Siilo is praised for its secure, reliable, and user-friendly communication tailored for healthcare professionals, supported by responsive customer service. However, users face significant challenges including app instability causing device restarts, a cumbersome verification process demanding extensive ID proofs, missing key professional features like out-of-office, and compatibility issues with newer Android devices. Login difficulties and lack of logout options further impact usability. Overall, while the app meets essential secure messaging needs, improvements in stability, verification, and professional features are needed.

### Pros

- Secure communication specifically designed for healthcare professionals.
- Easy to use with a user-friendly interface.
- Reliable messaging service allowing sending of photos and collaboration among colleagues.
- Responsive and effective customer support when issues are reported.

### Cons

- Frequent app crashes and severe bugs causing phone restarts or app not opening, especially after updates.
- Verification process is complicated, lengthy, and requires extensive personal documentation causing frustration.
- Lacks essential professional features such as 'out of office' mode, message forwarding, and proper archiving which limits functionality.
- Incompatibility with multiple Android versions resulting in inability to use the app on newer devices.
- Issues with login processes such as not receiving verification codes and lack of logout option, impacting accessibility.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.siilo.android)