# Resident App

> Resident App makes it easy to request service from your community team.

Canonical page: [https://chrome-stats.com/d/com.sightplan.residentapp](https://chrome-stats.com/d/com.sightplan.residentapp)

## Overview

- **ID:** `com.sightplan.residentapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SightPlan
- **Category:** HOUSE\_AND\_HOME
- **Downloads:** 294,252
- **Rating:** 2.58 / 5 (651 ratings)
- **Version:** 2.13.1
- **Last updated:** 2025-10-01
- **First published:** 2018-01-07
- **Publisher country:** US
- **Size:** 9.92 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sightplan.residentapp)
- **Website:** [http://residentservice.com/](http://residentservice.com/)
- **Privacy policy:** [https://residentservice.com/privacy-policy](https://residentservice.com/privacy-policy)

## Description

Resident App simplifies your living experience by allowing you to submit service requests, report concerns, pay rent, and receive package notifications with just a few taps. Easily capture issues like a clogged sink, send them directly to your community team, and stay updated through every step of resolution.

Stay connected with your community through real-time communication and events notifications. After each service, provide feedback to help improve your community or express appreciation for excellent service. Resident App supports your community management efficiently and serves as a companion to the SightPlan™ Resident Service solution, enhancing resident engagement and service quality.

## Rankings

- #131,794 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sightplan.residentapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.sightplan.residentapp.permission.PushHandlerActivity`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

User reviews show the Resident App is plagued by reliability issues: recurring login failures, difficulty locating apartments, and blocked payments. Maintenance tickets may not submit, and crashes/bugs are common. A few users report occasional success or use of a browser as a workaround, but overall sentiment is strongly negative with limited positives.

### Pros

- Some users report the app works for them occasionally.
- Browser access can serve as a workaround when the app fails (login via mobile browser).
- A few reviews express mild positivity or neutrality about using the app.

### Cons

- Frequent sign-in problems and errors prevent access.
- Inability to find or access their apartment (complex not included or not found).
- Payment functionality is blocked or unreliable when using the app.
- Maintenance/emergency ticket submission often does not work.
- Frequent crashes, bugs, and overall unreliability of the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sightplan.residentapp)