# Lightspeed Pocket (S)

> ShopKeep Pocket allows you to quickly check your sales at any time

Canonical page: [https://chrome-stats.com/d/com.shopkeep.pocketandroid](https://chrome-stats.com/d/com.shopkeep.pocketandroid)

## Overview

- **ID:** `com.shopkeep.pocketandroid`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Lightspeed Commerce Inc.
- **Category:** BUSINESS
- **Downloads:** 24,230
- **Rating:** 3.16 / 5 (138 ratings)
- **Version:** 7.0.2
- **Last updated:** 2026-09-21
- **First published:** 2016-11-21
- **Publisher country:** CA
- **Size:** 63 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.shopkeep.pocketandroid)
- **Website:** [https://www.lightspeedhq.com/](https://www.lightspeedhq.com/)
- **Privacy policy:** [https://www.lightspeedhq.com/shopkeep/legal/](https://www.lightspeedhq.com/shopkeep/legal/)

## Description

Lightspeed Pocket is an exclusive app for businesses using Lightspeed Retail POS (S), designed to deliver real-time sales insights and streamline retail management. With the ability to add and switch between multiple store locations, users can effortlessly monitor sales, registers, and cash flow from anywhere.

Features include tracking sales targets by store and team member, viewing employee clock-ins, and identifying top-selling products. The app also ensures speed and reliability with push notifications for store alerts, maintaining consistent performance even during busy times. Lightspeed Retail's comprehensive POS software offers retailers a one-stop platform to simplify operations, scale their business, and enhance customer experiences.

## Rankings

- #404,478 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.shopkeep.pocketandroid.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Multiple users report consistent issues with the Lightspeed Pocket (S) app including frequent crashes, poor customer service, and costly hardware. Updates have introduced serious bugs like clock punch errors and broken inventory updates. Many express frustration over lost functionality and misleading billing policies. Despite initial positive impressions and useful features, the app has declined in reliability and support quality, leading users to consider alternatives.

### Pros

- Has useful features when functioning properly (e.g., sales data by date ranges)
- Previously had good inventory management and POS capabilities
- Initially good customer service according to some reviews
- Integration with iPad devices attracts users

### Cons

- Frequent app crashes and need to reinstall often
- Poor and unhelpful customer support with long wait times
- Issues with updates causing loss of functionality (e.g., clock punch errors, inventory updates failing)
- Expensive hardware and software with no refunds and inflexible contracts
- App often shows outdated or incorrect sales data

## Similar extensions and apps

- [Lightspeed Retail POS (S)](https://chrome-stats.com/d/com.shopkeep.register) — 7,783 users, 2.75 / 5
- [Lightspeed Pulse](https://chrome-stats.com/d/com.lightspeed.preshift) — 5,454 users
- [Lightspeed Scanner (X)](https://chrome-stats.com/d/com.vendhq.scanner) — 60,722 users, 2.73 / 5
- [Lightspeed Reporter (X)](https://chrome-stats.com/d/com.lightspeed.reporter) — 7,477 users
- [Lightspeed Insights Live](https://chrome-stats.com/d/com.kounta.insights.live) — 5,797 users
- [Lightspeed Restaurant POS (O)](https://chrome-stats.com/d/com.kounta.androidapp) — 64,423 users, 2.30 / 5
- [Upserve Live](https://chrome-stats.com/d/com.upserve.live) — 10,539 users, 1.75 / 5
- [Lightspeed Customer Display](https://chrome-stats.com/d/com.kounta.display.android) — 1,449 users
- [PocketPulse POS](https://chrome-stats.com/d/my.pocketpulse.posapp) — 36 users
- [MPocket POS: Small Biz POS](https://chrome-stats.com/d/com.capitalbytedev.mobipocketpos) — 149 users
- [Pocket Ledger](https://chrome-stats.com/d/com.pocketledger.pos) — 4 users
- [Speedy POS](https://chrome-stats.com/d/com.wap.speedypos) — 18 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.shopkeep.pocketandroid)