# Customer View

> Turn any Android tablet into a customer facing display for your POS

Canonical page: [https://chrome-stats.com/d/com.shopify.pos.customerview](https://chrome-stats.com/d/com.shopify.pos.customerview)

## Overview

- **ID:** `com.shopify.pos.customerview`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Shopify Inc.
- **Category:** BUSINESS
- **Downloads:** 95,069
- **Rating:** 2.97 / 5 (242 ratings)
- **Version:** 11.14.0
- **Last updated:** 2026-09-14
- **First published:** 2018-08-29
- **Publisher country:** CA
- **Size:** 94 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.shopify.pos.customerview)
- **Website:** [https://help.shopify.com/en/manual/sell-in-person/hardware/customer-view-app](https://help.shopify.com/en/manual/sell-in-person/hardware/customer-view-app)
- **Privacy policy:** [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy)

## Description

Customer View is a dedicated companion app for Shopify POS that transforms any Android tablet into an interactive customer-facing display. It allows customers to see their cart in real-time, select flexible tipping options with transparency, guide them smoothly through payments, and choose their preferred receipt format, minimizing errors.

Designed to meet local compliance (e.g., California), Customer View supports multiple languages and works on Android devices running 5.0 or above. Simply connect it to your Shopify POS on iPad, iPhone, or Android device to enhance the customer checkout experience with clarity and control.

## Rankings

- #226,776 — Overall
- #1 — customer
- #7 — shopify

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.INTERNET`
- `android.permission.READ_PHONE_STATE`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.shopify.pos.customerview.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.verifone.permission.EXTERNAL_WEBVIEW`
- `com.verifone.permission.SEND_VERILYTICS_KPI`
- `com.verifone.platform.connection.USB_PERMISSION`

## Review summary

Users appreciate the innovative concept of providing a customer-facing view during transactions, aiding transparency and engagement. However, the app suffers from frequent disconnections, limited customer input capabilities, and inadequate support for key features like tip handling and receipt selection. Connectivity limited to Wi-Fi and poor compatibility with the main POS app add to frustration. Overall, while the idea is praised, execution flaws hinder practical usability.

### Pros

- Provides a customer-facing view that helps improve transaction transparency and customer engagement.
- Concept and idea behind the app are well-liked and appreciated by users.
- Allows viewing of checkout details, enhancing customer interaction during payment.
- Some users appreciate the addition of new features, seeing potential value in them.
- The app supports newsletter signups and other customization options on the home screen.

### Cons

- Frequent and persistent disconnection issues that disrupt the user experience.
- Limited functionality such as inability for customers to enter their own email or mobile number during checkout.
- Lack of important features like signature capture, tip handling, and receipt method selection.
- Requires Wi-Fi connection only, lacking alternative connectivity options like cellular or Ethernet.
- Poor integration and communication with the main POS app, causing confusion and inefficiency.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.shopify.pos.customerview)