Shopee

Name: Shopee
Rating: 4.5283866 (16310951 reviews)
Author: Shopee

Faster, Cheaper Shopping

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Shopee is Indonesia's leading online shopping platform offering millions of users a faster and more affordable shopping experience. Find a wide range of the best local products with no shipping fees across Indonesia. Benefit from exciting features such as Shopee Live for interactive shopping, flash sales, daily best prices, and special discounts including free shipping for new users.

Shopee guarantees on-time delivery and offers free vouchers for any delays. Shop confidently with 100% original products available in Shopee Mall. Beyond shopping, Shopee supports the growth of MSMEs and local entrepreneurs in the digital economy. Additionally, Shopee provides a secure loan service called SPinjam, regulated by the Financial Services Authority, helping users access cash loans with flexible repayment options. Privacy and data protection are top priorities for Shopee users.

E-Commerce Shopping Financial Services Productivity Marketing

By:: Shopee
Downloads:: 339,479,580+ 888.92K
Rating:: 4.53

(16,310,951) 47,408 new ratings
Version:: 0 Last updated: 2025-05-13
Creation date:: 2017-05-03
Email:: he*****@support.shopee.co.id
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 371 ▲ 3

User reviews

Users like Shopee for its affordable pricing and convenience with many store options. However, consistent complaints include the app's sluggish performance and heavy resource usage, forced autoplay of live shopping videos, and intrusive advertising. The refund system frustrates users as refunds often go to ShopeePay with added fees rather than banks. Search functions and sorting also have persistent bugs, while the app's user interface is considered cluttered and laggy. Overall, users find the app useful but marred by performance, usability, and service-related issues.

Pros

Offers best prices and deals with numerous vouchers available.
Convenient for online shopping with many stores to explore.
Good delivery and shipping services noted by some users.

Cons

App is heavy, laggy, and runs slowly on many devices.
Forced autoplay of live videos on app launch is annoying and disrupts user experience.
Refund system is problematic, with funds refunded to ShopeePay instead of directly to bank accounts, causing extra fees.
Excessive and intrusive advertisements, including pop-ups that disrupt usage and sometimes redirect users unexpectedly.
Poor search functionality, including issues with filters, sorting features, and location data inaccuracies making product discovery difficult.

Recent reviews

Dear Shopee, I know live shopping is quite a trend right now but not everyone loves it. I have been un and re install many times due to "live" bugs. I have closed the apps, but the live video is still there, which annoyed me. Please fix this issue and improve your first landing page to the home or normal one, not live shopping all the time. Thanks!

felecia ballerina, 2025-02-02

The app is heavy and has too many unnecessary things, it lags your phone. Also the refund system won't refund your money to your bank/card but to your shopeepay, which if you transfer it to your bank account it will cost admin fee. And the customer service is slow.