# Shell Asia

> Journeys made more rewarding!

Canonical page: [https://chrome-stats.com/d/com.shell.sitibv.shellgoplusindia](https://chrome-stats.com/d/com.shell.sitibv.shellgoplusindia)

## Overview

- **ID:** `com.shell.sitibv.shellgoplusindia`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Shell Information Technology International B.V.
- **Category:** SHOPPING
- **Downloads:** 12,944,547
- **Rating:** 4.47 / 5 (74,406 ratings)
- **Last updated:** 2026-08-20
- **First published:** 2026-07-16
- **Publisher country:** NL
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.shell.sitibv.shellgoplusindia)
- **Website:** [https://www.shell.com](https://www.shell.com/)
- **Privacy policy:** [https://www.shell.com/privacy/b2c-notice.html](https://www.shell.com/privacy/b2c-notice.html)

## Description

Shell Asia brings more rewarding journeys to millions with a fully digital loyalty experience. Earn touchless points across fuel and non-fuel purchases, redeem points from a curated catalogue and collect rewards at the nearest Shell store, and plan pitstops using the built-in Station Locator. Enjoy personalized offers, partner rewards, and the convenience of secure in-app payments where available, plus the ability to switch between personal shopping and business transactions on the same app.

Available in India, Indonesia, Malaysia, Oman, the Philippines, Singapore and Thailand. Partnerships and some features vary by country — payment integration and fleet/business features are currently available in Malaysia and Singapore (contact your Shell Fleet Manager for details). Shell Asia puts safety, convenience and smarter savings at the heart of every trip.

## Rankings

- #11,235 — Overall
- #174 — Top app in Thailand
- #187 — Top app in Malaysia

## Review summary

Users appreciate the convenience of contactless payment and rewards in the Shell Asia app, but many face significant issues with slow, unreliable payment authorization processes often requiring OTPs. The app frequently fails to detect fuel stations or pumps, causing frustration and delays. Lack of a wallet or top-up feature means users cannot preload funds, exacerbating wait times. Additionally, limited payment options and recurring technical glitches, including lost payment details and failed reward redemptions, reduce user satisfaction.

### Pros

- Contactless payment saves time walking to and from counter
- Less likely to lose physical Shell card
- App offers features like finding nearest station and earning rewards
- App design is decent and easy to navigate
- Helps in redeeming fuel rewards and exclusive offers

### Cons

- Slow and unreliable payment authorization, often requiring OTPs causing delays
- App frequently fails to detect fuel stations or pumps
- No option to pre-top up account leading to payment delays and inconvenience
- App crashes or freezes during payment or at pump
- Limited payment methods accepted (e.g., no American Express) and limited amount selection for payment
- Technical issues with rewards redemption and refunds not processed promptly

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.shell.sitibv.shellgoplusindia)