# SugarSync

> SugarSync for Android

Canonical page: [https://chrome-stats.com/d/com.sharpcast.sugarsync](https://chrome-stats.com/d/com.sharpcast.sugarsync)

## Overview

- **ID:** `com.sharpcast.sugarsync`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Livedrive Internet Ltd
- **Category:** PRODUCTIVITY
- **Downloads:** 3,872,962
- **Rating:** 3.34 / 5 (16,231 ratings)
- **Version:** 5.6.0.184
- **Last updated:** 2024-10-05
- **First published:** 2024-10-05
- **Publisher country:** GB
- **Size:** 4.82 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sharpcast.sugarsync)
- **Website:** [http://www.sugarsync.com](http://www.sugarsync.com/)
- **Privacy policy:** [http://www.sugarsync.com/privacy.html](http://www.sugarsync.com/privacy.html)

## Description

SugarSync is a powerful Android app designed to securely backup and sync your files, photos, music, and more across multiple devices. It offers automatic cloud syncing, instant photo backup, multi-folder sync, and remote data wiping for enhanced security. Using industry-standard encryption, SugarSync ensures your data remains private and protected throughout syncing and storage.

Key features include Android photo syncing without cables, flexible file sharing with customizable permissions, and easy restoration options that allow you to recover files by rolling back folders to previous states. Choose from various personal plans (100 GB, 250 GB, 500 GB) or a large-scale business plan with up to 10,000 GB or custom options for teams. Start with a free 30-day trial and keep your digital life organized and secure effortlessly with SugarSync.

## Rankings

- #29,119 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.sharpcast.sugarsync.PERMISSION_SUGARSYNC_SERVICE`

## Review summary

SugarSync is valued for cross-device access and auto-synchronization with long-time use by some users. However, it suffers from notable reliability problems, including crashes, inconsistent syncing with missing or non-uploaded files, server/login hurdles, and occasional data loss. Billing confusion and limited support add to the frustration. Overall, the app offers strong features in theory but is seen as unreliable by a substantial portion of users.

### Pros

- Longstanding reliability reported by users who have used SugarSync for years.
- Cross-device access across desktops and mobile devices (multi-OS capability).
- Auto-sync feature that reduces manual effort and keeps files in sync.

### Cons

- Frequent crashes and stability issues (crashes when adding folders, app crash, launch failures).
- Sync reliability problems (missing files, uploads failing to transfer to mobile, not uploading original photos).
- Server connectivity and login problems (unable to reach server, login screens, onboarding issues).
- Data loss risk (missing photos/files, remote retrieval failures).
- Billing and pricing issues (unexpected charges, trial vs paid, country restrictions).

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sharpcast.sugarsync)