# NIPSCO

> Manage your NIPSCO account from anywhere

Canonical page: [https://chrome-stats.com/d/com.sew.nisource](https://chrome-stats.com/d/com.sew.nisource)

## Overview

- **ID:** `com.sew.nisource`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Smart Energy Water
- **Category:** BUSINESS
- **Downloads:** 194,531
- **Rating:** 3.47 / 5 (7,841 ratings)
- **Version:** 1.40
- **Last updated:** 2026-08-18
- **First published:** 2021-08-17
- **Publisher country:** US
- **Size:** 11 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sew.nisource)
- **Website:** [https://www.nipsco.com/](https://www.nipsco.com/)
- **Privacy policy:** [https://www.nipsco.com/our-site/privacy-statement](https://www.nipsco.com/our-site/privacy-statement)

## Description

The NIPSCO Mobile App provides a convenient way to manage your energy account from anywhere. With features like bill viewing, payment processing, outage reporting, and energy usage tracking, this app puts control at your fingertips. Users can enroll in programs such as AutoPay, Budget Plan, and Paperless Billing, as well as manage multiple accounts seamlessly.

Stay informed about power outages with real-time alerts, easily start or stop your gas and electric service, and securely log in using biometrics including fingerprint and face recognition. Download the free NIPSCO app today to simplify your energy management experience and enjoy the convenience of accessing your account anytime, anywhere.

## Rankings

- #161,498 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.sew.nisource.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users largely praise the NIPSCO app for being easy to use with a simple, intuitive interface and convenient bill payment. However, recurring complaints focus on high fees or rate increases, payment limits (weekly caps and inability to pay full balances or choose due dates), and reliability issues (slow confirmations, payment failures, and some features not working). Additional frustrations include an intrusive authentication prompt and overall dissatisfaction with customer service and corporate practices.

### Pros

- Easy to use and intuitive interface
- Convenient bill payment through the app
- Fast, smooth performance
- Hassle-free workflow without long hold times or automated menus

### Cons

- High fees and rate increases; perceived predatory pricing
- Payment restrictions: weekly caps, cannot pay full balance, can't set due date
- Payment/technical reliability issues: slow confirmations, payments fail, Touch ID not working
- UX annoyances: intrusive authentication box near terms, navigation is poor
- Poor customer service and company practices; predatory image

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sew.nisource)