# Manitoba Hydro

> Manage your account on the go.

Canonical page: [https://chrome-stats.com/d/com.sew.manitoba](https://chrome-stats.com/d/com.sew.manitoba)

## Overview

- **ID:** `com.sew.manitoba`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Smart Energy Water
- **Category:** BUSINESS
- **Downloads:** 136,721
- **Rating:** 4.05 / 5 (2,274 ratings)
- **Version:** 1.17
- **Last updated:** 2025-11-27
- **First published:** 2021-03-08
- **Publisher country:** US
- **Size:** 28 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sew.manitoba)
- **Website:** [http://www.hydro.mb.ca](http://www.hydro.mb.ca/)
- **Privacy policy:** [https://www.mhi.ca/legal/privacy-policy](https://www.mhi.ca/legal/privacy-policy)

## Description

The Manitoba Hydro Chrome extension lets you conveniently manage your electricity and natural gas accounts anytime, anywhere. Key features include viewing outage maps, reporting outages, submitting meter readings, and receiving real-time notifications via email, text, or push. Easily access your monthly bills, track usage compared to previous years, and update your account information on the go. Additional options allow you to request service starts, stops, transfers, and set up payment plans like Equal Payment or Pre-authorized Payments. The extension also supports reporting streetlight outages, making it a comprehensive tool for managing your Manitoba Hydro services efficiently.

## Rankings

- #191,319 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.sew.manitoba.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the app's ease of use for billing and account management, including viewing bills online and handling multiple accounts. However, many encounter consistent problems such as sign-in errors, frequent unwanted language defaults to French, difficulties submitting meter readings, and slow or freezing app response. Additionally, the app lacks convenient communication options for users to contact support, leading to frustration. While some improvements like better fingerprint recognition have been noted, fundamental usability and reliability issues remain prevalent.

### Pros

- App is easy to use and allows self-service without needing to call customer support.
- Users can view bills online rather than receiving paper bills.
- The app supports managing multiple Hydro accounts under one login.
- Billing department offers flexible options like moving due dates when needed.
- Fingerprint recognition functionality has improved with updates.

### Cons

- App frequently changes preferred language to French, requiring users to reset to English repeatedly.
- Sign-in issues are common, including 'unauthorized access' errors and problems logging back in after logout.
- Meter reading submission is problematic: errors accepting leading zero, no confirmation or history, and poor user flow.
- App performance issues such as slow loading, freezing, and features not working consistently.
- Lack of effective customer communication features like 'contact us' or messaging within the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sew.manitoba)