# Service Fusion

> Service Fusion field service management app for service contractors.

Canonical page: [https://chrome-stats.com/d/com.servicefusion.workerapp](https://chrome-stats.com/d/com.servicefusion.workerapp)

## Overview

- **ID:** `com.servicefusion.workerapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Service Fusion (FSM Technologies)
- **Category:** BUSINESS
- **Downloads:** 139,454
- **Rating:** 2.50 / 5 (498 ratings)
- **Version:** 1.13.2
- **Last updated:** 2025-04-22
- **First published:** 2015-09-18
- **Publisher country:** US
- **Size:** 18 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.servicefusion.workerapp)
- **Website:** [http://www.servicefusion.com?ref=gplay](http://www.servicefusion.com/?ref=gplay)
- **Privacy policy:** [https://www.servicefusion.com/privacy-policy](https://www.servicefusion.com/privacy-policy)

## Description

Service Fusion is a comprehensive field service management software designed specifically for service contractors. It offers an all-in-one platform without per-user fees or contracts, making it affordable and flexible for businesses of all sizes.

With Service Fusion, users can view and manage their daily schedules, update job and estimate statuses, create new jobs and estimates, access detailed customer information, and track inventory across multiple locations such as warehouses, vans, or trucks. Additionally, the app allows sending "on the way" text and voice reminders to customers, improving communication and service accuracy. By streamlining operations, Service Fusion enables contractors to focus more on delivering fast, accurate service and growing their customer relationships.

## Rankings

- #190,106 — Overall
- #3 — service

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.VIBRATE`
- `com.servicefusion.workerapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users appreciate the web software's features and support, but the Android app is criticized for being slow, buggy, lacking offline capabilities, and having poor photo upload functionality. These issues significantly impact usability in low connectivity areas. The app also suffers from data loss, poor navigation, and unexpectedly high costs for credit card processing.

### Pros

- Service Fusion web software is good and has features needed to run a team of field reps.
- Customer support is praised as awesome by at least one user.
- The app and software offer useful functionalities such as seeing job status and managing tasks.
- The app is inexpensive compared to other options.

### Cons

- The app is very slow, with long loading times for every action.
- There is no offline functionality; the app requires a strong internet connection to work.
- Uploading photos is problematic: photos often fail to upload, get erased, or are reduced drastically in quality.
- The UI/navigation is poor and not user-friendly, leading to frustrating experiences.
- Data loss issues: notes and pictures sometimes do not save or upload properly.
- High credit card processing fees compared to promises during sales.
- The app is buggy and prone to freezing or crashing.

## Similar extensions and apps

- [Service Fusion By EverPro](https://chrome-stats.com/d/com.servicefusion.react) — 10,584 users, 2.58 / 5
- [FieldFuze](https://chrome-stats.com/d/com.toricentlabs.fieldfuze) — 42 users
- [Field Service Scheduling App](https://chrome-stats.com/d/field.service.schedule.management.software) — 8,440 users, 4.40 / 5
- [FieldServicePro](https://chrome-stats.com/d/com.equp.fieldservicepro) — 26 users
- [OPFusion Field Service](https://chrome-stats.com/d/com.globalbco.fieldservice) — 11 users
- [FieldSync](https://chrome-stats.com/d/com.fieldsync) — 40 users
- [FSMsync: Field Service Manager](https://chrome-stats.com/d/com.fsmsync.app)
- [ESFMS](https://chrome-stats.com/d/com.esfms) — 70 users
- [FieldFixx](https://chrome-stats.com/d/com.fieldfixx.app) — 71 users
- [Easy Field Services](https://chrome-stats.com/d/com.easyfieldservices.app) — 246 users
- [FieldPulse](https://chrome-stats.com/d/com.fieldpulse.app) — 16,019 users, 3.17 / 5
- [Field Service](https://chrome-stats.com/d/com.taqnix.fieldservice) — 336 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.servicefusion.workerapp)