# ServiceChannel

> ServiceChannel's mobile Platform allows you to create work orders anytime

Canonical page: [https://chrome-stats.com/d/com.servicechannel](https://chrome-stats.com/d/com.servicechannel)

## Overview

- **ID:** `com.servicechannel`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ServiceChannel
- **Category:** TOOLS
- **Downloads:** 195,656
- **Rating:** 4.07 / 5 (399 ratings)
- **Version:** 2608.2
- **Last updated:** 2026-08-31
- **First published:** 2014-05-04
- **Publisher country:** US
- **Size:** 37 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.servicechannel)
- **Website:** [http://www.servicechannel.com](http://www.servicechannel.com/)
- **Privacy policy:** [https://servicechannel.com/privacy-policy/](https://servicechannel.com/privacy-policy/)

## Description

ServiceChannel's mobile platform empowers licensed customers to efficiently manage work orders from anywhere. Users can create, search, and edit work orders by tracking number, purchase order number, location, and more. The extension supports filtering by status, trade, category, and priority, enabling precise work order management. Users can reassign tasks, update details such as status, schedule, provider, and add notes or attachments to keep communication clear. By facilitating quick creation and management of work orders, this tool helps reduce remediation time and accelerates contractor dispatch for enhanced operational efficiency.

## Rankings

- #160,713 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.amazon.device.messaging.permission.RECEIVE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providerList.gsf.permission.READ_GSERVICES`
- `com.servicechannel.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.servicechannel.permission.MAPS_RECEIVE`
- `com.servicechannel.permission.RECEIVE_ADM_MESSAGE`

## Review summary

Users commonly report the ServiceChannel Android app is plagued with frequent crashes, particularly during photo uploads and navigation. Picture upload functionality often breaks after updates, impacting core app use. The user interface is described as unfriendly and difficult to use, with poor search and filtering. GPS features frequently malfunction, and the app often logs users out unexpectedly. Additionally, customer support is criticized for its slow response and inability to resolve ongoing problems, resulting in significant frustration for users relying on the app for work.

### Cons

- The app constantly crashes, especially when uploading pictures or switching screens.
- Picture uploading is unreliable or broken after updates, often requiring workarounds or resulting in errors even with all permissions granted.
- The UI is unintuitive and cumbersome, with poor search and filtering functions, making it difficult to manage work orders.
- GPS/location features are often inaccurate or wrongly report being out of range.
- Frequent login issues, including being logged out repeatedly and problems accessing accounts.
- Customer support is unresponsive or unhelpful when dealing with issues.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.servicechannel)