# Sennheiser Smart Control

> Smart Control by Sennheiser - Control and personalize your Sennheiser product.

Canonical page: [https://chrome-stats.com/d/com.sennheiser.control](https://chrome-stats.com/d/com.sennheiser.control)

## Overview

- **ID:** `com.sennheiser.control`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Sonova Consumer Hearing GmbH
- **Category:** TOOLS
- **Downloads:** 3,630,133
- **Rating:** 2.44 / 5 (19,554 ratings)
- **Version:** 4.9.3
- **Last updated:** 2025-05-28
- **First published:** 2018-11-19
- **Publisher country:** DE
- **Size:** 169 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sennheiser.control)
- **Website:** [https://www.sennheiser-hearing.com/support/](https://www.sennheiser-hearing.com/support/)
- **Privacy policy:** [https://www.sennheiser-hearing.com/smartcontrol-privacy/](https://www.sennheiser-hearing.com/smartcontrol-privacy/)

## Description

Sennheiser Smart Control app offers seamless sound personalization for a wide range of Sennheiser headphones and the AMBEO Soundbar. Featuring an intuitive equalizer with presets, Sound Check to tailor audio to your hearing, and Sound Zones that adapt settings based on location, it ensures a truly customized listening experience.

The app also enables easy access to Noise Cancellation and Transparent Hearing functions, user accounts for syncing preferences across devices, and delivers the latest firmware updates. Additionally, it provides detailed product info, user manuals, and a discovery area for news and direct access to the Sennheiser web store. Compatible with many Sennheiser models including MOMENTUM series, ACCENTUM, CX wireless series, and various Soundbar products, Smart Control puts effortless sound control right in your hands.

## Rankings

- #30,424 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`

## Review summary

Across multiple reviews, users report major issues with connectivity and device detection, frequent inability to connect or find headphones, and the need to reinstall. When it does connect, settings often revert (Amnesia), and touch controls cannot be reliably disabled. The EQ is limited (5 bands) and considered subpar by many, with requests for more bands and testing options. The overall experience is described as flaky and frustrating, with poor troubleshooting and UX. A rare positive note is a reviewer calling the app 'alright' when connected.

### Pros

- Occasionally described as 'alright' when the app connects.

### Cons

- Frequent connectivity and device detection failures: won't connect, won't detect headphones, or can't discover devices.
- Settings do not persist and revert to defaults (Amnesia).
- Touch controls cannot be reliably disabled; they re-enable on boot or during use.
- Limited EQ options (5-band) with requests for more bands (e.g., 10-band).
- General reliability/UX issues: flaky performance, poor troubleshooting steps, and overall negative usability.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sennheiser.control)