# Conversations by Brevo

> Strike up meaningful conversations with live chat, WhatsApp, email and more!

Canonical page: [https://chrome-stats.com/d/com.sendinblue.conversationsapp](https://chrome-stats.com/d/com.sendinblue.conversationsapp)

## Overview

- **ID:** `com.sendinblue.conversationsapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Brevo official
- **Category:** BUSINESS
- **Downloads:** 60,459
- **Rating:** 3.18 / 5 (135 ratings)
- **Version:** 2.13.0
- **Last updated:** 2026-05-07
- **First published:** 2022-02-10
- **Publisher country:** FR
- **Size:** 3.29 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sendinblue.conversationsapp)
- **Website:** [https://www.brevo.com](https://www.brevo.com/)
- **Privacy policy:** [https://www.brevo.com/legal/privacypolicy/](https://www.brevo.com/legal/privacypolicy/)

## Description

Conversations by Brevo is a powerful communication Chrome extension designed to help businesses engage leads and customers in real time. It features live chat to drive visitor engagement, a chatbot for automated lead capture and FAQ responses, and a universal inbox that consolidates messages from WhatsApp, Instagram, Facebook, email, and more. The extension provides visitor intelligence to trigger personalized conversations based on user behavior, enhancing sales and customer satisfaction.

Users benefit from detailed chat reports, mobile message alerts, and the ability to manage all customer interactions conveniently from one place. Perfect for businesses aiming to boost online conversion rates, save time with automation, and offer instant, personalized support. For full Brevo campaign capabilities, visit brevo.com on desktop.

## Rankings

- #277,000 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.sendinblue.conversationsapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.sendinblue.conversationsapp.permission.OPEN_NOTIFICATION`

## Review summary

Users appreciate the app's ease of use, customization options, and effective lead connection features. However, multiple users face significant login issues related to Google SSO and repeated login prompts. The mobile experience suffers due to a non-optimized login interface resembling an embedded website. Compatibility issues with WhatsApp integration and concerns about account management and refunds were also reported.

### Pros

- Easy to use and similar to the website interface
- Straightforward and easy-to-customize chat widget
- Non-intrusive chat button design that blends well with web interface
- Helpful for connecting with leads effectively
- General positive feedback such as 'Great' and 'Amazing'

### Cons

- Issues with Google Single Sign-On (SSO) preventing login
- Frequent login prompts even after logging in
- Poor mobile user interface, login page is just an embedded website and not optimized for mobile
- Conflicts with WhatsApp integration
- Reports of account suspension and refund problems

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sendinblue.conversationsapp)