# Securus Mobile

> Manage and Fund Calling Accounts and Schedule and Join Video Sessions

Canonical page: [https://chrome-stats.com/d/com.securus.videoclient](https://chrome-stats.com/d/com.securus.videoclient)

## Overview

- **ID:** `com.securus.videoclient`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Securus Technologies, LLC
- **Category:** COMMUNICATION
- **Downloads:** 5,436,973
- **Rating:** 4.66 / 5 (41,880 ratings)
- **Version:** 5.2.0(build5)
- **Last updated:** 2026-08-21
- **First published:** 2015-08-13
- **Publisher country:** US
- **Size:** 84 MB
- **Data as of:** 2026-10-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.securus.videoclient)
- **Website:** [https://securustech.net/contact-us](https://securustech.net/contact-us)
- **Privacy policy:** [https://www.aventiv.com/privacy](https://www.aventiv.com/privacy)

## Description

From the leader in corrections technology, Securus Mobile helps you stay connected with incarcerated loved ones through video calls, real-time digital messaging, and streamlined account management on your phone or tablet.

Features include prepaid calling, video calling, digital messaging, photo/video/eCard sharing, deposits to incarcerated accounts, international funding, notifications, balance alerts, autopay, and more. Note: Services vary by location—visit securustech.net for FAQs and additional ways to support your loved one.

## Rankings

- #22,894 — Overall
- #52 — Communication (Free)
- #3 — secure

## Permissions and access

### Permissions

- `.permission.C2D_MESSAGE`
- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.KILL_BACKGROUND_PROCESSES`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.securus.videoclient.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.securus.videoclient.PERMISSION_CALL`

## Review summary

Overall, Securus Mobile shows mixed reviews. Pros include staying connected via messages, emails, and media on the go, with funds top-up and stamps features appreciated by some users. The bulk of feedback centers on cons: frequent fund/top-up failures and perceived cost, login/authentication problems, crashes and poor usability, and unreliable calls with occasional carrier blocking. Customer support is cited both positively and negatively. The app works well for some, but reliability and cost concerns are widespread.

### Pros

- Enables messaging, emailing, and sharing photos with inmates, helping users stay connected.
- Mobile convenience allows you to stay in touch on the go without needing to visit a post office.
- Some reviewers report reliable support/help when issues arise.
- Ability to add funds to the phone account and purchase stamps, which users appreciate.

### Cons

- Frequent issues adding funds/top-ups and unresponsive payment actions, with criticisms of high or unfair charges.
- Login/authentication problems and repeated sign-ins/outs, making access difficult.
- Frequent crashes and poor usability with a cumbersome interface and potential data loss (drafts).
- Poor call quality and reliability, including dropped or unclear calls and long wait times.
- Carrier spam-blocker issues and other blockers that prevent receiving calls or messages.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.securus.videoclient)