# ScreenConnect

> Secure remote support and unattended access from anywhere

Canonical page: [https://chrome-stats.com/d/com.screenconnect.androidclient](https://chrome-stats.com/d/com.screenconnect.androidclient)

## Overview

- **ID:** `com.screenconnect.androidclient`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ConnectWise
- **Category:** BUSINESS
- **Downloads:** 618,226
- **Rating:** 1.99 / 5 (959 ratings)
- **Version:** 25.2.25207.9473
- **Last updated:** 2026-07-16
- **First published:** 2015-06-12
- **Publisher country:** US
- **Size:** 2.89 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.screenconnect.androidclient)
- **Website:** [https://www.connectwise.com/software/control](https://www.connectwise.com/software/control)
- **Privacy policy:** [https://docs.connectwise.com/ConnectWise\_Control\_Documentation/Mobile\_apps/Mobile\_privacy\_policy](https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Mobile_privacy_policy)

## Description

ScreenConnect is a secure remote support and unattended access tool for IT teams, MSPs, service providers, and end users. It enables attended support sessions and always-on access to troubleshoot issues quickly from anywhere.

Key capabilities include starting and joining remote sessions, remotely controlling devices across major platforms, Android Accessibility Service permissions (Android 7+), sending commands, real-time troubleshooting, and privileged access approvals with upgraded licensing. Built to help offices, field technicians, and admins stay connected and secure while supporting devices.

## Rankings

- #89,158 — Overall

## Permissions and access

### Permissions

- `android.permission.CAPTURE_VIDEO_OUTPUT`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION`
- `android.permission.INJECT_EVENTS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_FRAME_BUFFER`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.sec.MDM_REMOTE_CONTROL`
- `com.samsung.android.knox.permission.KNOX_REMOTE_CONTROL`

## Review summary

Reviews praise ScreenConnect for solid mobile remote access and features like Bluetooth peripheral support, but recurring issues include SSL/certificate login errors and broken credential storage after updates, pricing/free-plan changes, and trust concerns with scam allegations. Overall, the app is valued for its remote support capabilities, but reliability and perceived security/trust around updates and pricing are major pain points.

### Pros

- Mobile remote access on Android enables effective troubleshooting on client devices.
- Bluetooth mouse/keyboard support on Android enhances control during remote sessions.
- Long-standing reliability and generally positive sentiment before recent issues.
- Widely praised as a solid remote support tool by many users.

### Cons

- SSL/certificate/login errors after updates preventing login.
- Credential storage issues: saved credentials not functioning after updates.
- Perceived pricing changes and removal of free plan leading to dissatisfaction.
- Security/trust concerns with scam allegations or warnings from reviewers.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.screenconnect.androidclient)