# Joule Work

> Let AI handle your busywork so you can do more, anywhere, with Joule Work.

Canonical page: [https://chrome-stats.com/d/com.sap.mobile.apps.sapstart](https://chrome-stats.com/d/com.sap.mobile.apps.sapstart)

## Overview

- **ID:** `com.sap.mobile.apps.sapstart`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SAP SE
- **Category:** BUSINESS
- **Downloads:** 430,690
- **Rating:** 3.29 / 5 (825 ratings)
- **Version:** 3.1.5
- **Last updated:** 2026-09-08
- **First published:** 2022-05-27
- **Publisher country:** DE
- **Size:** 92 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sap.mobile.apps.sapstart)
- **Website:** [https://pages.community.sap.com/topics/mobile-experience/start](https://pages.community.sap.com/topics/mobile-experience/start)
- **Privacy policy:** [https://www.sap.com/about/trust-center/data-privacy.html](https://www.sap.com/about/trust-center/data-privacy.html)

## Description

**Joule Work** is an AI-powered mobile workspace from SAP that helps users manage complex work while on the go. Tell Joule what you want to accomplish, and it can surface relevant data, provide guidance, and automate workflows across SAP and third-party systems.

Use conversations, dynamic Spaces, voice commands, and multimodal input such as photos and document scans to complete tasks naturally. Joule Work also provides access to SAP apps, approvals, notifications, KPIs, to-dos, and insights from one mobile hub. Users can customize branding and role-specific content, take action on approval tasks, and access smartwatch support through the Joule Work Wear OS app.

Formerly known as SAP Mobile Start, Joule Work retains the core SAP Build Work Zone experience while adding an updated name, icon, and user interface. The app is intended for SAP customers and requires access to an underlying business solution to use company data.

## Rankings

- #108,196 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DISABLE_KEYGUARD`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.sap.mobile.apps.sapstart.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report severe issues with SAP Mobile Start on Android, primarily frequent crashes and failure to open. The QR code scanner often fails with unsupported format errors, preventing login. Additionally, the app has UI problems with tile arrangement and responsiveness. Despite these negatives, users appreciate the arrival of the Android version, ability to access Fiori applications, instant notifications, and widget support.

### Pros

- Finally Android version is available
- Able to see Fiori applications
- Instant notifications
- Availability of Widgets

### Cons

- App frequently crashes and fails to open
- QR code scanning does not work or is unsupported
- App configuration format error prevents login
- User interface issues such as disorganized tiles and missing elements
- Poor response time and instability after updates

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sap.mobile.apps.sapstart)