# SAP Cloud for Customer

> Maintain customer info with SAP Cloud for Customer

Canonical page: [https://chrome-stats.com/d/com.sap.cloud4custex](https://chrome-stats.com/d/com.sap.cloud4custex)

## Overview

- **ID:** `com.sap.cloud4custex`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SAP SE
- **Category:** PRODUCTIVITY
- **Downloads:** 201,944
- **Rating:** 2.58 / 5 (1,529 ratings)
- **Version:** 2608.1.0
- **Last updated:** 2026-08-06
- **First published:** 2015-06-01
- **Publisher country:** DE
- **Size:** 88 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.sap.cloud4custex)
- **Website:** [http://service.sap.com](http://service.sap.com/)
- **Privacy policy:** [https://help.sap.com/docs/SAP\_CLOUD\_FOR\_CUSTOMER/13b15f8d29f548ec827f04a041a163f2/d9769d438628410a81c6d6c8b7e37118.html](https://help.sap.com/docs/SAP_CLOUD_FOR_CUSTOMER/13b15f8d29f548ec827f04a041a163f2/d9769d438628410a81c6d6c8b7e37118.html)

## Description

SAP Cloud for Customer is an Android app enabling sales teams to access and manage real-time customer data from anywhere. It facilitates seamless collaboration, allowing users to find and follow colleagues, view feed updates, add comments, and communicate within their business network. Key functionalities include managing accounts, contacts, leads, opportunities, competitors, appointments, and tasks. The app supports converting leads to opportunities, accessing ERP pricing, real-time analytics, and offers offline support for uninterrupted work.

To use the app, users must have a valid SAP Cloud for Customer license and enable mobile services through their IT department. The app's features and data access depend on the user's role in the backend system, ensuring secure and role-appropriate information management.

## Rankings

- #158,636 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACTION_MANAGE_OVERLAY_PERMISSION`
- `android.permission.ACTION_MANAGE_STORAGE`
- `android.permission.BLUETOOTH`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_SPECIAL_USE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sap.cloud4custex.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.sap.cloud4custex.permission.C2D_MESSAGE`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Users praise the dashboard, feature completeness, and overall usability, but repeatedly complain about slowness, instability, long workflows, and UI/device compatibility issues that affect reliability across Android devices.

### Pros

- Easy to use with a dashboard and full feature set
- Some users find it smooth and powerful
- Generally positive sentiment about usability and functionality across reviews

### Cons

- Very slow / laggy performance
- Frequent reliability issues (not working, stuck, requiring reinstall)
- Lengthy/tedious workflows (adding leads, visits, tickets)
- Not user-friendly UI / difficult navigation
- Device-specific problems and data/storage glitches

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.sap.cloud4custex)