# SAMSUNG Air Solution

> This app provides materials to support Samsung air conditioner experts.

Canonical page: [https://chrome-stats.com/d/com.samsung.mkt.airsolution](https://chrome-stats.com/d/com.samsung.mkt.airsolution)

## Overview

- **ID:** `com.samsung.mkt.airsolution`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Samsung Electronics Co., Ltd.
- **Category:** BUSINESS
- **Downloads:** 177,149
- **Rating:** 3.83 / 5 (444 ratings)
- **Version:** 1.6.41
- **Last updated:** 2026-07-28
- **First published:** 2021-10-27
- **Publisher country:** KR
- **Size:** 58 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.samsung.mkt.airsolution)
- **Privacy policy:** [https://airsolution.mkt.samsung.com/mc\_data/html/privacy.html](https://airsolution.mkt.samsung.com/mc_data/html/privacy.html)

## Description

The **SAMSUNG Air Solution** Chrome extension is designed for dealers, contractors, and installers working with Samsung air conditioners. It offers an upgraded platform to access vital resources for field work including marketing materials, technical documents, product catalogs, and video tutorials.

Users can log in with existing DVM Pro accounts or register on the DVM PRO website. Key features include access to marketing information like case studies and proposals, technical resources such as manuals and drawings, up-to-date news and notices, unit conversion tools, and detailed product specifications with comparison capabilities. Some features may vary depending on the country. The extension receives continuous updates based on user feedback to improve usability and relevance, supporting users globally outside China. No special permissions are required, ensuring smooth and secure access.

## Rankings

- #169,584 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.WAKE_LOCK`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.samsung.mkt.airsolution.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users find the SAMSUNG Air Solution app helpful for installations, servicing, and accessing manuals. However, many report the app fails to open or gets stuck, has navigation issues, and features charts partly in Korean even when English is selected. Booking repair services is confusing, often redirecting users without clear guidance. Account lockouts also cause problems. The app is mainly suitable for certain regions, and language barriers impact usability.

### Pros

- Helpful for installations and servicing
- Provides access to manuals and service parts
- Users find it useful and good overall

### Cons

- App does not open or is stuck on start
- Language issues: charts partly in Korean despite English setting
- Slow navigation and difficulty using app without Korean knowledge
- Customer service booking is confusing and not readily accessible
- Account lockout issues

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.samsung.mkt.airsolution)