# JustCall - Cloud Phone System

> Modern cloud phone system with sms and crm integrations

Canonical page: [https://chrome-stats.com/d/com.saaslabs.justcall](https://chrome-stats.com/d/com.saaslabs.justcall)

## Overview

- **ID:** `com.saaslabs.justcall`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SaaS Labs US Inc.
- **Category:** PRODUCTIVITY
- **Downloads:** 1,824,069
- **Rating:** 3.23 / 5 (3,181 ratings)
- **Version:** 14.2.0
- **Last updated:** 2026-09-03
- **First published:** 2016-12-06
- **Publisher country:** US
- **Size:** 40 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.saaslabs.justcall)
- **Website:** [https://justcall.io/](https://justcall.io/)
- **Privacy policy:** [https://justcall.io/privacy-policy/](https://justcall.io/privacy-policy/)

## Description

JustCall is a versatile cloud-based phone system designed for businesses seeking an easy-to-use, scalable telecom solution. It offers virtual phone numbers in 59 countries, allowing users to make and receive calls directly from their computer, web browser, or desktop. Key features include call logging and recording, appointment scheduling, click-to-call website buttons, conference call hosting, and multi-channel communication via SMS and integrations with popular CRM platforms.

Small businesses benefit from JustCall's quick setup, affordability starting at $30/month, and ability to scale with growing teams. It supports team collaboration, multiple concurrent calls, custom IVR systems, call recording, and office hours settings to forward calls appropriately. Users can import contacts easily via Google Contacts or CSV files, enhancing productivity by managing all communications centrally. JustCall is ideal for businesses aiming to sound professional, work remotely, and increase sales with a reliable, cloud-based phone system.

## Rankings

- #47,578 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MICROPHONE`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.saaslabs.justcall.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.saaslabs.justcall.permission.C2D_MESSAGE`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

Most reviews focus on sign-in barriers, dialer usability, and onboarding problems, with a minority noting CRM integration and occasional good service. The app shows significant reliability and setup issues, including login failures, poor dialer usability, and outdated onboarding, along with sporadic call stability problems. A few users report positive CRM compatibility, but overall experience appears problematic for consistent business use.

### Pros

- CRM integration works with Pipedrive (positive note from users)
- Some users report good service or positive experiences in certain cases

### Cons

- Sign-in/account creation problems: users cannot sign in, no registration option, or accounts banned
- Dialer usability issues: cannot paste numbers, dialer is slow, editing numbers is difficult
- Onboarding/setup is confusing or outdated (extremely bad setup, hard-to-follow instructions)
- Reliability issues: calls fail or are unstable, app crashes or unreliable updates

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.saaslabs.justcall)