Reviews of RunBuggy

By: RunBuggy OMI, Inc.

List of user reviews and ratings for RunBuggy

Total ratings

3.39 (Rating count: 118)

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Review summary

User reviews of the RunBuggy app show a mix of positives and negatives. Many users find the app easy to use and appreciate the helpful customer service team that supports their operations. It is praised for enabling quick and convenient vehicle transport and fast payments. However, multiple users complain about frequent crashes and errors, especially around critical actions like deliveries and bill of lading access. Design issues hinder smooth browsing of orders, and privacy concerns arise over requests for sensitive information. Despite issues, users value the app's overall utility and support team.

Pros

App is easy to use and user-friendly according to several positive reviews.
Customer service and support team is highly praised for being helpful and responsive.
Quick and easy vehicle transportation experience provided by the app.
Makes business operations easier and more convenient for companies and carriers.
Payment processes are reported to be quick and reliable in some reviews.

Cons

App frequently crashes, especially when accessing the bill of lading or completing deliveries.
Issues with unexpected errors that disrupt completing loads or deliveries.
App performance and loading problems causing frustration and multiple sign-in attempts.
App design flaws making order browsing difficult, such as new orders being placed at the bottom and loss of browsing progress when returning.
Concerns over privacy and requests for personal information like SSN and driver license without clear justification.

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User Reviews

Recent rating average: 3.40

All time rating average: 3.39

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45% (9)

Date	Author	Comment
2024-07-29	Al*****	Horrible app. Use less. Won't load anything. Can't call loads in either.
Horrible app. Use less. Won't load anything. Can't call loads in either.
2024-07-12	Ba*****	If I didn't have to deadhead 70, mi to find out information they should have already provided through the app would help for starts. They do not compensate you for that. They basically use you as a point of contact to figure out information that they forgot to ask. I've lost thousands between cars to pick and fuel because the information isn't accurate. The only people praising this app have a uhaul car dolly.
If I didn't have to deadhead 70, mi to find out information they should have already provided through the app would help for starts. They do not compensate you for that. They basically use you as a point of contact to figure out information that they forgot to ask. I've lost thousands between cars to pick and fuel because the information isn't accurate. The only people praising this app have a uhaul car dolly.
2023-01-19	Er*****	Burning dumpster fire of an app. I had to clear app data and try signing in again at least 20 times to get one load completed from pickup to delivery. literally nothing works as it should
Burning dumpster fire of an app. I had to clear app data and try signing in again at least 20 times to get one load completed from pickup to delivery. literally nothing works as it should
2022-05-14	Ro*****	I've been using the RunBuggy app for the past 3 years. 65% of my loads are from RunBuggy. Great people to work with. TXPEDITE LLC......
I've been using the RunBuggy app for the past 3 years. 65% of my loads are from RunBuggy. Great people to work with. TXPEDITE LLC......
2022-03-28	Al*****	Absolutely garbage 🗑️! I will never believe that positive reviews were left by the drivers! It's barely working. Always shows some "unexpected errors" first time used it and had to to ask customer to sign it 3 times! cus every time I wanna complete the delivery it shows " unexpected error occured" and had to start all over again. Developer please look into "super dispatch" or "ship.cars". Make this app work and simplify it!
Absolutely garbage 🗑️! I will never believe that positive reviews were left by the drivers! It's barely working. Always shows some "unexpected errors" first time used it and had to to ask customer to sign it 3 times! cus every time I wanna complete the delivery it shows " unexpected error occured" and had to start all over again. Developer please look into "super dispatch" or "ship.cars". Make this app work and simplify it!
2021-12-09	El*****	Awesome app. So easy to use and RunBuggy makes it quick and easy to transport vehicles.
Awesome app. So easy to use and RunBuggy makes it quick and easy to transport vehicles.
2021-09-17	Mi*****	Better than all the other apps central dispatch super dispatch this one is the best one so far
Better than all the other apps central dispatch super dispatch this one is the best one so far
2021-08-06	Mi*****	Great app. Great company. Quick payment. App is easy to use and simple. Customer service is great when I have an issue. Amanda is amazing and helpful and always available when I need anything.
Great app. Great company. Quick payment. App is easy to use and simple. Customer service is great when I have an issue. Amanda is amazing and helpful and always available when I need anything.
2021-08-06	sa*****	App has improved so much! Makes our life for our company so much easier!
App has improved so much! Makes our life for our company so much easier!
2021-08-04	Ty*****	Really great app! It's easy to use, the support team is friendly and helpful, and it's very convenient! If you are shipping, use this app!
Really great app! It's easy to use, the support team is friendly and helpful, and it's very convenient! If you are shipping, use this app!