# Iptel Support

> Runs network tests to help Iptel support agents solve connectivity issues.

Canonical page: [https://chrome-stats.com/d/com.routethis.iptel](https://chrome-stats.com/d/com.routethis.iptel)

## Overview

- **ID:** `com.routethis.iptel`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** RouteThis
- **Category:** TOOLS
- **Downloads:** 6,042
- **Version:** 26.6.5
- **Last updated:** 2025-10-14
- **First published:** 2019-08-02
- **Publisher country:** CA
- **Size:** 29 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.routethis.iptel)
- **Website:** [http://routethis.com](http://routethis.com/)
- **Privacy policy:** [https://routethis.com/privacy-policy](https://routethis.com/privacy-policy)

## Description

"Iptel Support" is an app designed for Iptel customers, enabling network tests and diagnostics to assist support agents in resolving connectivity issues. Users should only run this app when referred by an Iptel representative. Once the scan is complete, the data collected will help agents address problems efficiently, ensuring users can enjoy their Internet services without interruption. Note that location permissions enhance the accuracy of the network data shared.

## Rankings

- #671,258 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.REORDER_TASKS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.routethis.iptel.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.routethis.iptel)