# River Island

> Shop the latest trends on our App

Canonical page: [https://chrome-stats.com/d/com.riverisland.android](https://chrome-stats.com/d/com.riverisland.android)

## Overview

- **ID:** `com.riverisland.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** River Island
- **Category:** SHOPPING
- **Downloads:** 2,313,343
- **Rating:** 4.50 / 5 (6,090 ratings)
- **Version:** 9.0.0(d82dee0d2)
- **Last updated:** 2025-10-13
- **First published:** 2013-11-20
- **Publisher country:** GB
- **Size:** 34 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.riverisland.android)
- **Website:** [https://www.riverisland.com/how-can-we-help/contact-us](https://www.riverisland.com/how-can-we-help/contact-us)
- **Privacy policy:** [https://www.riverisland.com/useful-information/privacy-and-cookies](https://www.riverisland.com/useful-information/privacy-and-cookies)

## Description

The River Island app gives you the best of the brand you love, anytime and anywhere. Browse and shop the hottest new styles for men, women and kids with a few taps, choose your preferred delivery day, and enjoy a smooth checkout experience.

Built for convenience, the app notifies you about online exclusives, lets you save favourite items in a Wishlist, and uses Bag Merge so your shopping stays synced across devices. Whether you want early access to drops or flexible nominated-day delivery, River Island puts must-have fashion and delivery control in your pocket.

## Rankings

- #41,258 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.riverisland.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.riverisland.android.permission.MAPS_RECEIVE`

## Review summary

Users praise River Island's clothing quality and cross-channel shopping but complain about repeated login problems after updates, unreliable app performance, and inconsistent sizing information. They also feel the app is outdated compared with the website and competitors, and desire better size guidance (including model and plus-size representations).

### Pros

- Positive overall app experience and brand loyalty; users shop both in-store and online and RI is a favorite store.
- Clothes are of good quality.
- Customer service is helpful and friendly.
- Occasional bargains/deals are available.

### Cons

- Frequent sign-in/login failures after updates, preventing access to accounts and orders.
- App reliability and stability issues post-update; bugs and login failures.
- Sizing guidance is poor or inconsistent; lack of model size info, plus-size models show slim models, and sizing varies across items.
- App UX feels outdated and less user-friendly than the website or competitor apps.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.riverisland.android)