# FOCUS by Reynolds and Reynolds

> FOCUS for Reynolds and Reynolds Contact Management system customers.

Canonical page: [https://chrome-stats.com/d/com.reyrey.digisales](https://chrome-stats.com/d/com.reyrey.digisales)

## Overview

- **ID:** `com.reyrey.digisales`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** The Reynolds and Reynolds Company
- **Category:** BUSINESS
- **Downloads:** 14,699
- **Rating:** 1.88 / 5 (109 ratings)
- **Version:** 2.168
- **Last updated:** 2026-08-24
- **First published:** 2017-03-12
- **Publisher country:** US
- **Size:** 178 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.reyrey.digisales)
- **Website:** [http://www.reyrey.com](http://www.reyrey.com/)
- **Privacy policy:** [http://www.reyrey.com/privacy.htm](http://www.reyrey.com/privacy.htm)

## Description

FOCUS by Reynolds and Reynolds is a dedicated CRM solution designed specifically for sales professionals in the automotive industry. This mobile app integrates dealer-defined, forced-march sales steps to guide salespeople through the sales cycle efficiently, ensuring customers move smoothly and quickly through the process.

With FOCUS, salespeople gain instant access to vital information at every stage of the sale, improving communication and customer satisfaction. Features include mobile-optimized follow-up via My Desk, goal tracking through My Goals, customizable test drive routes tailored to vehicle selection, easy customer profile management, appointment and task reminders, as well as alert notifications to management when assistance is required. This tool brings mobility and enhanced control directly to the showroom floor, helping dealerships accelerate sales and enhance customer experiences.

## Rankings

- #486,506 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_MEDIA_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.reyrey.digisales.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users of FOCUS by Reynolds and Reynolds consistently report frequent crashes, slow performance, and numerous bugs including frequent 'null' errors. The app is criticized for being unintuitive and unstable with poor search functionality and inconsistent behavior compared to desktop versions. Although some appreciate the concept and note improvements in performance and support, most reviews highlight frustration over the app's unreliability and lack of updates, rendering it difficult to use effectively in automotive sales environments.

### Pros

- Great concept for a CRM app in the automotive industry
- Some improvements noted in queue and performance
- Better than the actual Reynolds and Reynolds sales CRM for some users
- Top-notch support acknowledged by some reviewers

### Cons

- Frequent crashes and app instability leading to reboots or logouts
- Slow performance and unresponsive user interface
- Numerous bugs including errors like 'null' and issues with search functionality
- Outdated app with lack of visible improvements or timely bug fixes
- Unintuitive design and discrepancies compared to desktop/laptop version

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.reyrey.digisales)