# Redtail CRM

> The companion app to the Redtail CRM web version

Canonical page: [https://chrome-stats.com/d/com.redtail](https://chrome-stats.com/d/com.redtail)

## Overview

- **ID:** `com.redtail`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Redtail Technology, Inc.
- **Category:** BUSINESS
- **Downloads:** 17,996
- **Rating:** 3.43 / 5 (226 ratings)
- **Version:** 2025.11.3
- **Last updated:** 2025-10-31
- **First published:** 2016-03-20
- **Publisher country:** US
- **Size:** 35 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.redtail)
- **Website:** [http://www.redtailtechnology.com](http://www.redtailtechnology.com/)
- **Privacy policy:** [http://www.redtailtechnology.com](http://www.redtailtechnology.com/)

## Description

Redtail CRM is a powerful companion app designed to complement the web version of Redtail's cloud-based CRM platform, tailored for financial advisors. It enables seamless access to day-to-day contact information, calendar events, and client relationship management tools from anywhere — whether you're in the office, on the road, or at home. 

This mobile app offers multiple calendar views, activity management with quick editing, easy contact access, and the ability to initiate communication through phone, text, or email directly from contact records. You can also add notes, manage opportunities, and utilize integrated mapping for client addresses all on the go. The Redtail CRM app is free for subscribers and supports productivity and client service consistency across all devices.

Founded in 2003, Redtail Technology is a leading provider of financial services CRM solutions with additional offerings focused on compliance and practice efficiency. The app supports advisors by integrating key operational tools in an easy-to-use mobile interface, facilitating stronger client relationships wherever they work.

## Rankings

- #453,626 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.redtail.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

The Redtail CRM Android app offers helpful mobile access to CRM and scheduling data with a clean interface and biometric login options that enhance ease of use. However, many users report frequent crashes, unreliable calendar features, and removed biometric login options causing frustration. The app is less functional than its desktop counterpart and sometimes experiences login difficulties. While updates have improved stability for some, persistent bugs and limited features reduce its overall effectiveness for business use.

### Pros

- Allows access to CRM data and scheduling on the go, helping users stay organized while mobile.
- Has improved over time, with newer versions fixing many previous issues making it more reliable for some users.
- Feature to log in using fingerprint or face scan biometrics increases ease of access and security when available.
- Clean and user-friendly interface, especially on touchscreen devices.
- Provides useful integration of contacts, calendar, and scheduling in one app.

### Cons

- App frequently crashes or shuts down unexpectedly, causing data loss and user frustration.
- Biometric login options, like fingerprint authentication, were removed in some updates, negatively impacting user experience.
- Calendar functionality is unreliable, with issues displaying scheduled appointments correctly or causing white/black screen errors.
- Limited functionality compared to desktop version, such as inability to see joint/family account balances or edit features.
- Login problems beyond biometrics, including difficulty logging in even with correct credentials, were reported.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.redtail)