# ניהול מודול תור IVR2

> Manage representatives and queue extensions with hours of operation and more in the IVR2 system from your mobile — in real time

Canonical page: [https://chrome-stats.com/d/com.queue.ivr.top](https://chrome-stats.com/d/com.queue.ivr.top)

## Overview

- **ID:** `com.queue.ivr.top`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** mmfApp
- **Category:** COMMUNICATION
- **Downloads:** 3
- **Last updated:** 2026-09-10
- **First published:** 2026-08-18
- **Publisher country:** IL
- **Data as of:** 2026-10-29
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.queue.ivr.top)
- **Privacy policy:** [https://ivr.top/queue-app-privacy](https://ivr.top/queue-app-privacy)

## Description

IVR2 Queue Management Module allows human response managers to control the queuing system directly from their mobile phone — simply, quickly and conveniently, from anywhere and in real time.<br><br>With the app, you can:<br><br>• Manage the system&#39;s representative database<br>• Assign, activate and manage representatives in the queuing extensions<br>• View real-time information and status of the queuing extensions<br>• Receive data and statistics on queuing activity<br>• Review call history and listen to recordings<br>• Connect to multiple systems and easily switch between them<br>• ​​Set advanced operating hours for representatives and queuing extensions<br><br>Managing operating hours allows you to set operating times separately for each representative or each queuing extension.<br><br>You can set the activity according to a variety of rules, including:<br>• Days of the week<br>• Operating hours<br>• Holidays and holidays<br>• Special dates<br>• Exceptions and customized settings<br><br>This allows you to precisely control the availability of representatives and the operating hours of the human response, according to the needs of the call center.<br><br>The app is intended for managers connected to the queue module in the IVR2 system, and allows you to perform routine management operations even outside the office — directly from the phone.<br><br>Secure login<br><br>Login to the system is done using an access token. The token is stored encrypted on the device only.<br><br>Who is the app intended for?<br><br>For call center managers, shift managers, and human response system operators who need convenient and complete control over queues and representatives from their mobile phone.<br><br>Need help?<br><br>To open a new system and more, you can contact our support.

## Rankings

- #3,277,613 — Overall

## Similar extensions and apps

- [QueueApp](https://chrome-stats.com/d/com.queueapp.android) — 37 users
- [IVR Manager](https://chrome-stats.com/d/com.ivrmanager.android) — 663 users
- [IVR Solutions Admin](https://chrome-stats.com/d/com.ivrsolutionsadmin.app) — 28 users
- [RK ניהול תורים](https://chrome-stats.com/d/il.co.meetme.rkcrm) — 3 users
- [TorPlus - ניהול יומן חכם](https://chrome-stats.com/d/il.co.torplus.app) — 155 users
- [Virtual Queue System/waitlist](https://chrome-stats.com/d/com.qbright.www.named.twa) — 1,857 users
- [Verint Appointment and Queuing](https://chrome-stats.com/d/com.qudini.tabletapp) — 19,727 users
- [BinaryQ™](https://chrome-stats.com/d/eu.binarypeople.com) — 32,182 users
- [קליקינדר - מערכת לניהול תורים](https://chrome-stats.com/d/com.itadmit.clickynder) — 640 users
- [MyOperator](https://chrome-stats.com/d/com.myoperator.app) — 28,978 users
- [MyOperator](https://chrome-stats.com/d/com.myoperatorapp) — 25,674 users
- [ViBooking Staff](https://chrome-stats.com/d/com.vibooking.staff)

---

Source: [Chrome-Stats](https://chrome-stats.com/d/com.queue.ivr.top)