# Qatar Rail

> Qatar Rail - Doha Metro and Lusail Tram Application

Canonical page: [https://chrome-stats.com/d/com.qatarrail.QRailCustomerApp](https://chrome-stats.com/d/com.qatarrail.QRailCustomerApp)

## Overview

- **ID:** `com.qatarrail.QRailCustomerApp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Qatar Rail
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 518,379
- **Rating:** 3.35 / 5 (1,727 ratings)
- **Version:** 4.6.1
- **Last updated:** 2025-12-01
- **First published:** 2015-02-03
- **Publisher country:** QA
- **Size:** 172 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.qatarrail.QRailCustomerApp)
- **Website:** [http://www.qr.com.qa](http://www.qr.com.qa/)
- **Privacy policy:** [https://www.qr.com.qa/terms-conditions-privacy-policy](https://www.qr.com.qa/terms-conditions-privacy-policy)

## Description

The Qatar Rail Chrome extension offers travelers an efficient way to access vital information for navigating the Doha Metro and Lusail Tram systems. With features such as interactive network maps, live service updates, and station details, users can plan their journeys smoothly and stay informed on-the-go.

The app also provides answers to frequently asked questions, nearest station locator, and exclusive promotions and offers, making commuting in Qatar convenient and affordable. Prepare for a seamless transit experience with Qatar Rail’s continually updated tools designed for both residents and tourists.

## Rankings

- #98,231 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.qatarrail.QRailCustomerApp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

User reviews for Qatar Rail's Android app are largely negative due to recurring server errors, login/authentication problems, and card management issues. Many users report the app not opening, crashes, or connectivity failures, and problems with password resets. The 'Plan my Journey' feature and map often hang or show a blank screen. Card-related features (adding to wallets, registering a card, or validating a card) are frequently malfunctioning. A minority of reviews express positive sentiment (good/excellent/best) but overall feedback emphasizes instability and lack of clear guidance or support. Improvements needed: reliability, authentication flow, and wallet/card handling.

### Pros

- Overall positive sentiment with multiple users calling the app good/excellent
- Perceived potential and usefulness when functioning
- Some reviews rate the app as good or very good (e.g., 'Very good', 'Excellent')
- A few users note the app shows promise and can be practical once issues are fixed

### Cons

- Server errors and app instability (frequent server error messages, inability to open the app, connection failures)
- Login/authentication problems and password reset difficulties (invalid credentials, can't log in, password issues)
- Plan my journey / map feature bugs (map hangs, blank screen, plan my trip not loading)
- Card management issues (can't add cards to wallets, can't register or see cards in the system, can't use card to enter trains)
- General UX and support issues (no clear instructions, poor support, lack of information)

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.qatarrail.QRailCustomerApp)