# Purolator

> Stay connected to your business whenever, wherever.

Canonical page: [https://chrome-stats.com/d/com.purolator.mobileapp](https://chrome-stats.com/d/com.purolator.mobileapp)

## Overview

- **ID:** `com.purolator.mobileapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Purolator Mobile app
- **Category:** BUSINESS
- **Downloads:** 392,788
- **Rating:** 3.44 / 5 (2,719 ratings)
- **Version:** 4.2.4
- **Last updated:** 2026-07-17
- **First published:** 2014-12-12
- **Publisher country:** CA
- **Size:** 12 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.purolator.mobileapp)
- **Website:** [http://www.purolator.com](http://www.purolator.com/)
- **Privacy policy:** [http://www.purolator.com/en/legal/privacy.page?](http://www.purolator.com/en/legal/privacy.page?)

## Description

The Purolator Mobile App is designed for professionals who need seamless control over their shipments anytime and anywhere. This app enables users to create shipments directly from their mobile devices, whether by credit card or account, and offers the flexibility to print labels at home or at Purolator shipping centres. It provides real-time tracking updates so you can monitor your parcels' transit and delivery statuses on the go.

Key features include shipment creation, detailed tracking, estimates and transit times to choose optimal shipping options, scheduling pickups to save time, and a GPS-powered location finder with store hours and drop-off times. With proactive notifications, users receive instant shipment updates directly to their devices. Support is readily accessible through direct call or email options, ensuring your shipment needs are always covered. Purolator's app empowers businesses to manage logistics efficiently, no matter where they are.

## Rankings

- #113,472 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.INTERNET`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CONTACTS`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.purolator.mobileapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Most reviews converge on a single issue: Purolator's app shifted to an AI chatbot for tracking, stripping away easy, passive tracking and a saved-number/tracking-list experience. Users must manually enter tracking numbers, face limited or no in-app updates, and rely on external channels. Barcode scanning is missing, and the experience is viewed as frustrating and broken by many reviewers. A rare positive note exists, but it’s far outweighed by the widespread complaints.

### Pros

- Basic tracking data can still be accessed in the app, though through the chatbot.
- A rare positive sentiment exists, with at least one review calling the app 'perfect'.

### Cons

- Tracking is now handled by an AI chatbot, requiring interaction instead of passive, on-demand updates.
- Cannot save tracking numbers or access a persistent tracking list; you must re-enter numbers each time.
- No in-app tracking updates or notifications; users must visit the website or rely on email/SMS (where available).
- Barcode scanning to add new packages is not supported.
- Overall UX is reported as poor and frustrating, with some reviewers calling the app useless or a joke.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.purolator.mobileapp)