# PulseDesk

> Flexible and reliable helpdesk system

Canonical page: [https://chrome-stats.com/d/com.pulsedesk](https://chrome-stats.com/d/com.pulsedesk)

## Overview

- **ID:** `com.pulsedesk`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Angry Citizen Limited
- **Category:** BUSINESS
- **Downloads:** 161
- **Version:** 2.1.4
- **Last updated:** 2024-05-06
- **First published:** 2023-01-31
- **Publisher country:** RU
- **Size:** 30 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.pulsedesk)
- **Website:** [http://support.pulsedesk.com](http://support.pulsedesk.com/)
- **Privacy policy:** [https://drive.google.com/file/d/1cYTKwRG10i2hzlxLYvfQH4r0xU\_zcpp\_/view](https://drive.google.com/file/d/1cYTKwRG10i2hzlxLYvfQH4r0xU_zcpp_/view)

## Description

Don&#39;t lose time or customers! With Pulsedesk’s mobile app, your support team will always be in touch, even when employees are away.<br><br>Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.<br><br>What can you do with the app?<br><br>Receive notifications about inquiries coming in from various channels – email, WhatsApp, Telegram, web widgets, and client portal<br>See entire correspondence histories along with attached files<br>Respond to customers<br>Add categories and tags<br>Assign tickets and chats to agents<br>Change the status of tickets and dialogues<br> <br>This functionality will help customer service agents promptly answer your clients’ questions and keep on top of their assignments. Provide first-class support with Pulsedesk and new customers will soon be regular ones!<br> <br>To create a Pulsedesk account, go to https://pulsedesk.com/ and register. A 14-day free trial period is available.<br><br>Our managers will be happy to answer all your questions!

## Rankings

- #1,788,378 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.pulsedesk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.pulsedesk.permission.C2D_MESSAGE`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.pulsedesk)