# Penang Smart Parking

> Penang Smart Parking is a platform to park and pay in Penang.

Canonical page: [https://chrome-stats.com/d/com.psp.psppark](https://chrome-stats.com/d/com.psp.psppark)

## Overview

- **ID:** `com.psp.psppark`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** SUK Pulau Pinang
- **Category:** BUSINESS
- **Downloads:** 1,471,283
- **Rating:** 2.58 / 5 (6,338 ratings)
- **Version:** 3.0.2
- **Last updated:** 2025-11-05
- **First published:** 2019-08-16
- **Publisher country:** MY
- **Size:** 32 MB
- **Data as of:** 2026-09-14
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.psp.psppark)
- **Website:** [https://psp.penang.my/](https://psp.penang.my/)
- **Privacy policy:** [https://psp.penang.my/privacy\_policy.php](https://psp.penang.my/privacy_policy.php)

## Description

**Penang Smart Parking** is an innovative platform designed to simplify parking and payment processes throughout Penang. It eliminates the need for traditional parking coupons by automating payments, saving time and reducing hassle.

Key features include the ability to search for available parking spots across selected zones, automatic detection of your current parking zone, easy wallet reloading, and swift payment of both parking fees and vehicle summons. Users can also buy monthly parking passes, extend parking sessions conveniently, and locate free parking nearby. This extension transforms the conventional parking experience into a seamless, efficient, and modern process for drivers in Penang.

## Rankings

- #54,467 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_EXACT_ALARM`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.alarm.permission.SET_ALARM`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`

## Review summary

Users report widespread problems with the Penang Smart Parking app, including frequent crashes, login failures, and an onerous verification process that blocks topping up and payments. Many complain about repeated verification requests despite successful completion and mandatory personal ID uploads that raise privacy concerns. While some found the app functional initially, the majority describe it as unstable and frustrating, leading to inability to pay for parking and risking fines. Developers have issued updates, but many issues remain unresolved, severely impacting user experience and trust.

### Pros

- Some users were able to register, reload, and pay parking smoothly on their first try.
- The app allows payment for parking spaces and account top-up functionalities.
- The developer has issued updates attempting to fix issues raised by users.

### Cons

- App frequently crashes or hangs, making it unusable for many.
- Login problems are common, including invalid PIN errors and issues resetting PINs.
- The mandatory verification process is buggy, repetitive, and frustrating, preventing users from topping up or paying.
- Requests for personal information like MyKad (identity card) upload deter users and raise privacy concerns.
- Account deregistration and verification failures cause inconvenience and fear of parking fines due to app malfunction.

## Similar extensions and apps

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- [HTPark](https://chrome-stats.com/d/my.com.aimforce.smartparking.mdht) — 9,334 users
- [EZ KL Smart Park](https://chrome-stats.com/d/com.ezsmartpark) — 96,949 users
- [JomParking](https://chrome-stats.com/d/com.appcable.jomparking.app) — 753,668 users, 3.96 / 5
- [PAS Smart Parking](https://chrome-stats.com/d/ink.pas) — 2 users
- [Smart Selangor Parking](https://chrome-stats.com/d/my.com.lits.smartselangorparking) — 1,741,880 users, 3.43 / 5
- [Smart Besut](https://chrome-stats.com/d/com.firstparking.smart_besut) — 79,257 users
- [Flexi Parking](https://chrome-stats.com/d/my.com.lits.flexiparking2) — 3,142,758 users, 4.13 / 5
- [Park@Perak](https://chrome-stats.com/d/my.gov.onegovappstore.parkatperak) — 287,204 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.psp.psppark)