# PSE from Puget Sound Energy

> Pay your bill or report an outage

Canonical page: [https://chrome-stats.com/d/com.pse.selfservice](https://chrome-stats.com/d/com.pse.selfservice)

## Overview

- **ID:** `com.pse.selfservice`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Puget Sound Energy
- **Category:** BUSINESS
- **Downloads:** 319,545
- **Rating:** 2.55 / 5 (1,115 ratings)
- **Version:** 6.0.1
- **Last updated:** 2026-08-04
- **First published:** 2014-11-05
- **Publisher country:** US
- **Size:** 67 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.pse.selfservice)
- **Website:** [http://pse.com](http://pse.com/)
- **Privacy policy:** [http://pse.com/Pages/privacy.aspx](http://pse.com/Pages/privacy.aspx)

## Description

The PSE from Puget Sound Energy Chrome extension brings convenient access to your energy account right to your browser. With this extension, you can quickly check your account balance, review prior charges, and make secure payments via eCheck, debit, credit cards, PayPal, or Venmo. Manage your personal preferences such as bill due dates and paperless billing, as well as update your account security settings effortlessly.

Stay informed during power outages by viewing real-time status on an interactive map searchable by address, city, or ZIP. Easily report outages and receive timely notifications via email, text, or phone to keep you updated on restoration times. Designed for simplicity and security, the myPSE extension helps you manage your energy service needs efficiently without leaving your browser.

## Rankings

- #126,242 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCOUNT_MANAGER`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `com.pse.selfservice.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

The PSE app can handle bill payments and offers a user-friendly interface when it works and the internet is stable. However, reviewers repeatedly report serious reliability problems: recurring login failures, crashes, and backend issues that render the app unusable, especially during power outages or after updates. Updates can break features and hurt compatibility with certain devices. Auto-pay status is sometimes misleading, and support is viewed as unhelpful. Overall, the app is functional but highly unstable and inconsistent.

### Pros

- Bill payment capability via the app when login works
- Generally user-friendly UI once accessible
- Works well with a stable internet connection

### Cons

- Persistent login/sign-in failures and loops
- Frequent crashes, glitches, and unusable moments even after login
- Reliability issues during power outages or with spotty network connectivity
- Update-related breakage and device compatibility problems
- Auto-pay status not reliably reported and poor support for payment issues

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.pse.selfservice)