# MyProton Official

> Exclusive to PROTON customers.

Canonical page: [https://chrome-stats.com/d/com.proton.myproton](https://chrome-stats.com/d/com.proton.myproton)

## Overview

- **ID:** `com.proton.myproton`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Proton Holdings Berhad
- **Category:** BUSINESS
- **Downloads:** 473,543
- **Rating:** 2.92 / 5 (3,641 ratings)
- **Version:** 1.0.116
- **Last updated:** 2025-11-14
- **First published:** 2016-06-23
- **Publisher country:** MY
- **Size:** 50 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.proton.myproton)
- **Website:** [http://www.proton.com](http://www.proton.com/)
- **Privacy policy:** [https://myprotonapp.proton.com/MyProton/privacynotice.html](https://myprotonapp.proton.com/MyProton/privacynotice.html)

## Description

**MyProton Official** is an exclusive mobile application designed for PROTON customers to stay connected and access a range of services anytime, anywhere. The app features real-time promotions through the HAPPENINGS section, streamlined assistance in three simple steps, and an online booking system for scheduling services like oil changes at PROTON outlets.

Users can also browse PROTON car models and genuine parts, shop for Proton merchandise, and use financial tools like a loan calculator for better financial planning. Car owners can register their vehicles to view detailed information and service history. The app fosters interactive feedback and provides exclusive access to PROTON's social media content, enhancing overall customer experience. Powered by PROTON, MyProton Official truly puts you in the drive.

## Rankings

- #102,947 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_LOCATION_EXTRA_COMMANDS`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.alarm.permission.SET_ALARM`
- `com.proton.myproton.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

The MyProton Official app is widely criticized for being unstable with frequent crashes, lagging, and slow responsiveness. Many users find the service booking feature unreliable, with dropdown menus failing to load car models or options, making appointment scheduling frustrating. Customer support is often unreachable or unhelpful, leading users to resort to phone calls or in-person visits. Overall, the app fails to deliver its intended functionality, causing significant user dissatisfaction and disappointment.

### Cons

- App frequently crashes and is unstable.
- App is laggy and slow to respond.
- Booking service appointments via app is unreliable or non-functional.
- Dropdown menus for car model and service options often empty or non-responsive.
- Customer support is unhelpful or unreachable.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.proton.myproton)