# Prosegur SMART

> Your home and business Alarm System, always with you.

Canonical page: [https://chrome-stats.com/d/com.prosegur.smart20](https://chrome-stats.com/d/com.prosegur.smart20)

## Overview

- **ID:** `com.prosegur.smart20`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Prosegur
- **Category:** LIFESTYLE
- **Downloads:** 948,104
- **Rating:** 4.56 / 5 (54,183 ratings)
- **Version:** 3.20.0
- **Last updated:** 2026-09-08
- **First published:** 2017-09-27
- **Publisher country:** AR
- **Size:** 163 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.prosegur.smart20)
- **Website:** [http://www.prosegur.com](http://www.prosegur.com/)
- **Privacy policy:** [https://www.prosegur.com/politica-privacidad/grupo-en](https://www.prosegur.com/politica-privacidad/grupo-en)

## Description

Prosegur SMART is a comprehensive security app designed to provide seamless control over your home and business alarm systems. With an intuitive interface, you can monitor and manage your alarms from anywhere, ensuring your property is always protected. Key features include biometric access through fingerprint recognition and FaceID, real-time notifications for alarm and device events, and the ability to arm or disarm your system remotely.

Additionally, the app offers access to video surveillance with live streams and cloud recordings, historic logs of alarms and device activities, and easy management of your emergency contact plans. Users can also view and download invoices directly from the app, making security management straightforward and efficient. Prosegur SMART integrates all your security needs into one powerful platform for peace of mind at your fingertips.

## Rankings

- #70,459 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_BACKGROUND_LOCATION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_MULTICAST_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.EXPAND_STATUS_BAR`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_LOCATION`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.prosegur.smart20.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Overall, reviews are mixed with more negatives than positives. The app is seen as stable and some users report improvements and easy setup. However, major issues dominate: long delays in activations and notifications, limited visibility of sensors and timelines, unreliable alarm status, and frequent connectivity problems with poor notification customization. Updates are viewed by many as worsening issues, though a few customers praise service and improvements. The core gaps are reliability and real-time feedback for a security app.

### Pros

- Very reliable and stable. No false alarms.
- App seems to function and has improvements in recent months.
- Easy to program/set up the alarm.
- Excellent service.

### Cons

- Major delays in activation and notifications (often minutes).
- Limited functionality: cannot view sensor status or timeline; alarm status unreliable.
- Frequent connectivity problems and the app disconnects often.
- Notifications poorly configurable and sometimes late.
- Automation not reliable and alarm status inconsistent with reality.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.prosegur.smart20)