# Progresif Care+

> The Progresif Care+ app helps to manage Progresif mobile & broadband accounts.

Canonical page: [https://chrome-stats.com/d/com.progresif.careplus](https://chrome-stats.com/d/com.progresif.careplus)

## Overview

- **ID:** `com.progresif.careplus`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Progresif Sdn Bhd
- **Category:** TOOLS
- **Downloads:** 106,154
- **Rating:** 3.48 / 5 (481 ratings)
- **Version:** 1.4.2
- **Last updated:** 2026-08-28
- **First published:** 2022-02-18
- **Publisher country:** BN
- **Size:** 126 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.progresif.careplus)
- **Website:** [https://progresif.com/careplus/](https://progresif.com/careplus/)
- **Privacy policy:** [https://www.progresif.com/terms-conditions/careplus-privacy-policy](https://www.progresif.com/terms-conditions/careplus-privacy-policy)

## Description

The **Progresif Care+** app is an enhanced self-care solution designed to help users efficiently manage their Progresif mobile and broadband accounts. Featuring a personalized home screen that supports multiple accounts, the app provides detailed plan breakdowns, biometric login for easy access, and a new lifestyle store for exclusive vouchers and offers.

Postpaid users can check balances, view current and past bills, pay via credit or debit card, set up recurring billing with custom limits, earn loyalty points through the Progresif Perks program, and purchase data add-ons and lifestyle vouchers. Prepaid users can easily view their balance, buy data add-ons and top-ups, check top-up history, switch plans, and purchase lifestyle vouchers using their prepaid credit. The app also keeps all users informed with the latest promotions, making account management streamlined and rewarding.

## Rankings

- #215,219 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DETECT_SCREEN_CAPTURE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.fingerprints.service.ACCESS_FINGERPRINT_MANAGER`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.progresif.careplus.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`

## Review summary

The Progresif Care+ app offers useful features like plan tracking and bill payment but is widely criticized for instability, frequent crashes, and persistent login issues including OTP delivery failures. Users report inaccurate billing, payment discrepancies, and app access problems especially on mobile data. Customer support is viewed as insufficient, contributing to user dissatisfaction. Overall, while the app serves essential functions, its reliability and user experience need significant improvement.

### Pros

- Helps in checking Mobile Broadband (MBB) and tracking plans.
- Allows bill payment and top-up features.
- Previously had better versions with smoother functionality.

### Cons

- Unstable app performance with frequent crashes, freezes, and loading issues.
- Login and authentication problems, including not receiving OTPs and invalid service number errors.
- Inaccurate billing and payment issues, such as double transactions or incorrect balances.
- App functionality affected when using mobile data but works over WiFi only.
- Lack of timely customer support and slow resolution of critical issues like payment errors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.progresif.careplus)