# InsTIL OPS

> MSP ticketing tool for managing tickets, tasks & change requests

Canonical page: [https://chrome-stats.com/d/com.precisionit.instilopsv2](https://chrome-stats.com/d/com.precisionit.instilopsv2)

## Overview

- **ID:** `com.precisionit.instilopsv2`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Precision
- **Category:** TOOLS
- **Downloads:** 17
- **Last updated:** 2026-04-10
- **First published:** 2026-04-10
- **Publisher country:** IN
- **Data as of:** 2026-08-19
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=com.precisionit.instilopsv2)
- **Website:** [https://precisionit.co.in](https://precisionit.co.in/)
- **Privacy policy:** [https://precisionit.co.in/privacy-policy](https://precisionit.co.in/privacy-policy)

## Description

InsTIL OPS is a powerful MSP (Managed Service Provider) ticketing platform designed to streamline IT service management across organizations. It centralizes Tickets, Tasks, and Change Management into a unified, efficient workflow system.<br><br>Key Features<br>Ticket Management<br>Create, assign, track, and resolve support tickets<br>SLA-based prioritization and escalation<br>Email-to-ticket conversion for seamless support intake<br><br>Task Management<br>Break tickets into actionable tasks<br>Assign tasks to teams or individuals<br>Track progress with real-time updates<br><br>Change Management<br>Plan, approve, and implement change requests<br>Maintain audit trails and approvals<br>Reduce risk with structured workflows<br><br>Role-Based Access Control (RBAC)<br>Secure access based on user roles<br>Ensure proper data visibility and control<br><br>Real-Time Monitoring &amp; Reporting<br>Dashboard insights for tickets and performance<br>Track team productivity and SLA compliance<br><br>Integrated Communication<br>Email notifications and updates<br>Centralized communication within tickets

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Source: [Chrome-Stats](https://chrome-stats.com/d/com.precisionit.instilopsv2)